Main Web Site : http://www.smartfocus.com/

A publicly traded company, smartFOCUS floated on the Alternative Investment Market (AIM) of London Stock Exchange plc in October 2004. With almost 50 employees and an International HQ in Bristol, UK, European offices in Paris and Nimes; France, Amsterdam, The Netherlands and a North American office in Boston, USA. smartFOCUS develops, sells and supports a portfolio of leading marketing data integration, analysis and campaign management solutions that integrate to deliver Intelligent Marketing.

smartFOCUS develops, deploys and supports best in class data quality and management, analytics, campaign management, reporting and measurement software to deliver the key functional components of Enterprise Marketing Management (EMM). Intelligent Marketing solutions combine EMM software with our proven best practise processes, experienced marketing practitioners and technology consultants with a suite of proven services. Intelligent Marketing solutions deliver world class marketing operations to large and mid sized organisations that improve the productivity and efficiency of their marketing programmes, leveraging sales and customer service channels to optimise the customer relationship. Intelligent Marketing enables marketers to acquire, retain and grow profitable customers and increase the return on marketing investment.

Disappointing results there.........I think many were expecting a good increase in EPS...........

better results today maybe the start of the company turning around -I've picked up a few as this company is in a growth market and looks very promising.

http://www.smartfocus.com/NewsEvents/PressReleases/tabid/79/articleType/ArticleView/articleId/47/Default.aspx


29 August 2007 - DLG improve response times and client satisfaction using smartFOCUS Analyzer

DLG, the UKs leading supplier of consumer lifestyle information for direct marketing, has selected smartFOCUS Analyzer marketing software to improve client satisfaction by decreasing response times to sales enquiries at its UK offices in London and Watford, as part of their ongoing commitment to improve customer service.

DLG provides direct marketing lists and supplies extensive and highly targeted data to marketers. The smartFOCUS software enables DLGs sales teams to run quick counts on its database, based on clients often very complex segmentation needs. The Data Production team also uses the system to carry out more complex counts and to extract any data requested by clients more quickly than ever before.

DLG selected Analyzer for its scalability and its ability to handle extremely large volumes of data whilst accommodating the needs of a sales team that is growing through acquisition and investment. DLG has invested in an Enterprise Licence for some 80+ users across the Sales, Marketing and Data Production teams. This is a key business investment and, in recognition of the significance of this, the agreement incorporates a 5 year support agreement.

Richard Webster, Group Communications Director at DLG, explains: Having the ability to run quick cross tabs and breakdown of datasets has given our sales teams more understanding of the depth of our data and provides them with the best tools to help clients to achieve their marketing objectives. The system is simple to use and was quick to roll out to the sales team. The ability to handle a large volume of data has enabled DLG to consolidate all its datasets into one single consumer view on a more regular basis and quicker than before

He continued: Client satisfaction has always been our top priority, and turning orders around swiftly and efficiently is absolutely crucial for achieving it. Increasing the speed of counts and data extraction through this system will allow us to service our clients better by meeting their urgent data requirements.

Peter Watson, smartFOCUS Client Services Director said Our objective is to work with our customers to ensure that they gain maximum return from their investment in our software and services. We are delighted that DLG is able to offer improved efficiency and response times to their customers as a result of using our technologies. We recognise that a high level of customer service is key to DLG and look forward to continuing to work with them in the future.

About DLG
DLG is the UKs leading supplier of consumer lifestyle information for direct marketing, allowing organisations to source, grow and retain profitable customer relationships through multi-channel communication using marketing data and predictive enterprise solutions. DLG works with more than
1,000 clients across a diverse range of industries including financial services, telecommunications, automotive, insurance, retail, manufacturing, leisure, utilities and e-commerce.

DLG continues to extend the boundaries of multi-channel data collection that includes the use of telephone, mail, warranty cards and the internet to provide higher quality information, quicker delivery and better response rates than are typical in its market. DLG posts annual sales of c.17 million, completed a 25 million MBO in March 2006 and acquired Wegener DM UK in October 2006.

Results now due on 25th Sept, and the last trading update was as below :

http://www.investegate.co.uk/Article.aspx?id=200707230822496670A

smartFOCUS Group PLC
23 July 2007

smartFOCUS Group plc
Trading Update

At its annual general meeting to be held later today, John Charles, the Chairman of smartFOCUS Group plc ('smartFOCUS', the 'Company' or the 'Group'), the international marketing provider of high performance marketing software, will provide the following update on trading for the first half of 2007.

smartFOCUS has continued to make good progress with a substantial increase in
revenue and EBITDA in the first half of 2007 compared to the same period in 2006. The Company continues to invest year-on-year in additional sales resources while managing overall operational expenses so that they were below expectations.
Cash is 0.2m higher than at the same point last year after taking into account the repayment of all outstanding long term debt (1.0m) in the first half. The Company has achieved its historic first half revenue weighting which was in line with expectations and the Board remains confident about continuing to deliver sustained growth in 2007.

The business is benefiting from greater geographic reach and more competitive
solutions as demonstrated by its fast growing client base, partner model and on-line marketing business. The Directors continue to see new projects for its
solutions as clients adopt more integrated approaches to marketing, combining
traditional off-line with on-line digital channels to market. This demand for
multi channel marketing solutions is represented by a strong and growing pipeline across all parts of the Group through both its direct sales operation in the UK and international partner network of marketing services providers.

The Company's email and on-line marketing software company, Email Reaction,
increased market share in the period with revenue growth of over 100% achieved
through new customer acquisitions and increasing demand for on-line marketing.
The Directors believe that growth in on-line marketing will continue to be very
strong in the UK and they continue to review opportunities to extend the Group's on-line marketing technology and presence internationally.

The Company's international partner network continues to grow strongly, especially in North America. A new Asia Pacific operation has been established with Singapore based Smart Software Pte Limited, trading as smartFOCUS Asia Pacific, which further increases international distribution in a new and fast growing market for the Company.

In the period, the Company increased the number of new clients, directly and through partners, by over 50 and signed two new major partners, Cendris in Europe and Barton Cotton in North America. Looking forward, the Board of smartFOCUS retains a very positive outlook for continued growth in demand for its solutions in the marketplace.

smartFOCUS recognises the increased consolidation in its market. However as
stated in its strategy, the Company continues, to seek to complement its organic growth with further earnings enhancing acquisitions that exploit its market position and take advantage of strong market growth forecasts for marketing software and on-line marketing solutions. The Directors are encouraged by the Company's trading prospects for the remainder of this financial year and, consequently, the Board views the Company's future with confidence.

smartFOCUS anticipates announcing its interim results for the six months ended 30 June 2007 in late September 2007.

Chris Underhill, CEO of smartFOCUS, commented: 'The Company has made good
progress so far this year across all parts of the Group especially in our
on-line marketing business which underlines the opportunity this market
represents going forward. Both our UK direct and International partner business
continue to perform well with especially good growth through partners supporting our strong recurring revenue.

We are delighted to be working with an experienced team focused on the Asia
Pacific territory and anticipate good growth in this new market. Overall we see
positive demand for multi channel marketing solutions and, in the UK, our direct sales model combined with our ability to implement solutions in this territory continues to serve us well competitively and deliver high value clients.'

Are you still in this one then PP?, I had set up a new thread believing that you were out and the thread had become dormant. My sincere appologies if this is the case. (same across the road at SC)

regards GF.