If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Quite a few closing price details are still wrong - FTC, WLH both wrong as regards % up or down and closing price. Quote gives different version of details again.

Yes, closing prices have been totally corrupt yesterday and today, along with the toplists.
They have obviously been fixed after some marketmakers have logged off for the day, without reverting to figures at 16:30.

Please rectify ASAP.

Rgds
dell

dell314,

It is in hand, and will be resolved (hopefully) today.

J.

Streaming CNE chart shows correct price but has extra vertical line which did not take place - it suddenly appeared.

maggot: the streaming charts currently display 'Current'which is last trade, in the case of CNE there was a trade at 8:07 of 1384p. We are going to change the charts back to 'Mid' tonight

Why do the Home page LSE Biggest Winners/Losers lists constantly show weird info?

At the mo., Merchant MHG is showing as +2%, on the full list it is +27.27%.

Etc., Etc......

I often flick between sites and screens and this is often causing brief losses of heart rythm!


If they cant be accurate, why bother with them?


Apologies if peeps have already raised this!

There still sems to be a closing price and %bchange issue on stockswatch. Showing some stocks down when they are up. LMI for instance is showing down and it is up today.

There still sems to be a closing price and %bchange issue on stockswatch. Showing some stocks down when they are up. LMI for instance is showing down and it is up today.

http://www.moneyam.com/InvestorsRoom/ShowPostList?fID=1&tID=3612

Haystack,

That issue should have been nailed now. I hope.

J.

Top 30 losers toplist(and presumably other toplists) is garbage, due to comparing today's figures to bogus closing prices.

Please correct.

Rgds
dell

The 5 day chart isn't a 5 day chart but a 2 day chart - apologies if this has already been reported

http://www.moneyam.com/InvestorsRoom/ShowPostList?fID=1&tID=3624

Closing price and |% up and down much better today. There are sill many differences between AM and say AVFN and Sharescope.

Closing prices aren't any better today.
It's simply a lottery depending on which marketmakers were still live when closing price fixed.

This is getting beyond a joke now.
I pay for data from you.
If I buy something from a retailer and it is not of merchantable quality, I get a refund.
I don't expect to pay for erroneous data...

Rgds
dell

dell,

Please accept my apologies for this - I will speak to Jonathan as soon as he gets here and get an update.

Ian

dell314,

We found what was causing us to report the incorrect bid/offer last night and this has been fixed and new software drop released. Everything should be ok today *fingers crossed*

J.

WhY can I not get a 5 day line chart up? only gives 2 days?

TP,

Unfortunately, due to the problems we have experienced this week, you currently cannot access any further information at the moment as are storing a lower amount of historical information. JT will be looking at this over the weekend.

Apologies for the inconvenience,

Regards

Ian

ok thx