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Managed bugs and enhancements report thread (BUGS)     

IanT(MoneyAM) - 14 Feb 2008 07:40

This is the managed bugs and enhancements thread.

If you have any enhancements you would like to see on the site, or you have spotted a bug somewhere, please feel free to post here and we will investigate as necessary.

The postings to this thread will be cleared down on a regular basis. This will enable us and you to keep track of what is going on more easily.

Although this thread is monitored, should you have an issue that requires immediate attention, please e mail support@moneyam.com

greekman - 22 Jan 2019 12:18 - 234 of 459

Hi Dee,

Just seen your e-mail reply to myself, stating that for premium customers, share prices are live.

Does my 3 month trial start from when it becomes live, otherwise it would have been best to take up the offer nearer the live date.

Also will my stockwatch/portfolio be carried over automatically, or will I have to set up both again.

Greek.

Mega Bucks - 22 Jan 2019 12:22 - 235 of 459

Alas i wont be transferring over to the new Shares website,good luck and especially a big thanks to Mike !!

UKMoneyAM - 22 Jan 2019 12:29 - 236 of 459

Hi Greekman - Prices are live for Premier customers at the minute however, they are in a screenshot format. Next month the Shares stockwatch will look very similar (apart from the aesthetic design/branding layout) as the MoneyAM one does now.

As MoneyAM and Shares are built differently, the former being built on very dated software, I’m afraid we are unable to move user’s personal portfolios. I’m sure you can understand the difficulty of trying to merge old software with new technology (especially if you are an iPhone user). If you do have any questions on how to use the Portfolio tool on Shares please don’t hesitate to ask.

Thanks, Dee

Barnetpeter2629 - 22 Jan 2019 12:36 - 237 of 459


Thanks Dee

The critical issue for subscribers is streaming prices. Pointless without those as the poster above points out.

What about charts, risers and fallers? I presume the BB will be all lost.

I do understand the site is very old now and hard to maintain.

Why do this change in the middle of the month? Why not 1 March perhaps? with even more notice would have been fairer.

This out of the blue email is very poor customer service to be honest. Many thought it was a scam. I certainly did. You have not put a notice on the site even.

I think you will lose a lot of the excellent goodwill Moneyam has built up over the years and I wonder if Shares will even be here in a year.

It all seems a bit cheap and nasty....I was quite happy paying more for the current service.

Shame but there you go.



zscrooge - 22 Jan 2019 12:58 - 238 of 459

Thanks Dee. Couple of things on the new set up on a premium account.
1. Will there be a section for notes?
2. Will there be easy access (as present) to charts, trade data?
3. Is it definitley going to move to streaming as opposed to snapshot?

Bel1ze8SA - 22 Jan 2019 15:35 - 239 of 459

So ... no live prices (over at "shares"), which many rely on.

Does anyone know of another comparable service????
I need a "live" stockwatch

Hargreaves Lansdown offer a watchlist if you have an account with them.
Has anybody used them or can offer feedback ??

Sequestor - 22 Jan 2019 15:49 - 240 of 459

hose people who hold a Free account on Shares will receive a 15 minute delay, which is the same as a Free account on MoneyAM. The Shares site will constantly be being improved ove

................

Nope, wrong MAM free Stockwatch is live, ["All share prices are live. UK Indices are 15 minutes delayed] only the indices are delayed and when time is up a refresh brings the live share price back - will the new site reflect this ` freebie"?

banjomick - 22 Jan 2019 16:43 - 241 of 459

The BB/Forum has been removed or in the process of an update from Shares:

https://www.sharesmagazine.co.uk/forum/categories/stocks

https://www.sharesmagazine.co.uk/forum/categories/general

skinny - 22 Jan 2019 16:50 - 242 of 459

Could you make this thread accessible on the Investor's room.

Fred1new - 22 Jan 2019 16:56 - 243 of 459

Do you mean the not found bit?

banjomick - 22 Jan 2019 16:59 - 244 of 459

yes and also 'Forum' is missing from the list on RHS

banjomick - 22 Jan 2019 17:13 - 245 of 459

Just realised when I joined Shares last night you weren't asked to choose a username so there most be further work regarding the share BB/Forum on Share!

dell314 - 22 Jan 2019 21:07 - 246 of 459

Why has the forthcoming end of level 2 service etc been so poorly communicated to customers and with such short notice? This is disgraceful!

I initially thought the Shares offer was for the same service I am currently getting and almost signed up before I realised that it was a much reduced service.

Haystack - 22 Jan 2019 21:10 - 247 of 459

The Shares interface looks old fashioned compared to MAM. It doesn't seem to an intuitive tool for research, analysis and investment.

Haystack - 22 Jan 2019 21:39 - 248 of 459

I think that AJ Bell raised about £170m in their recent IPO. I would have thought they could afford a better site than the Shares site.

Sequestor - 23 Jan 2019 07:37 - 249 of 459

No reply re. live share prices,existing on MAM ,being available on Shares ah well, no such thing as a free lunch..

Sequestor - 23 Jan 2019 07:39 - 250 of 459

All share prices are live. UK Indices are 15 minutes delayed unless you are a Plus subscriber. Foreign indices are delayed

Bones - 23 Jan 2019 08:52 - 251 of 459

Why would a leading stockbroker-owned investor website not offer level 2? Surely it would encourage trading in shares and boost commissions?

I find the MAM L2 screen so useful (almost addictive) with its little live chart and trade list streaming away in the corner. It will be a big miss for me.

In all likelihood, I will subscribe to SharePadPro at considerable extra cost but the features will make it worthwhile personally.

Sequestor - 23 Jan 2019 09:17 - 252 of 459

MAM was a spin of from ADVFN,

Haystack - 23 Jan 2019 09:22 - 253 of 459

Not exactly. Mike Boydell left ADVFN and set it up independently. It was developed by IST which was run by Derek Lambert.
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