If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Ian, Terminal Quote Pane still has that Java error from a few days ago..

Brian,

I will get JT to take a look.

Ian

Brian,

Can you please post the error here for me?

Ian

java.lang.ClassNotFoundException: com.deltastream.applet.quote.QuoteApplet.class
at sun.applet.AppletClassLoader.findClass(Unknown Source
at java.lang.ClassLoader.loadClass(Unknown Source
at sun.applet.AppletClassLoader.loadClass(Unknown Source
at java.lang.ClassLoader.loadClass(Unknown Source
at sun.applet.AppletClassLoader.loadCode(Unknown Source
at sun.applet.AppletPanel.createApplet(Unknown Source
at sun.plugin.AppletViewer.createApplet(Unknown Soure
at sun.applet.AppletPanel.runLoader(Unknown Source)
at sun.applet.AppletPanel.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Caused by: java.io.IOException: open HTTP connection failed.
at sun.applet.AppletClassLoader.getBytes(Unknown Source)
at sun.applet.AppletClassLoader.access$100(Unknown Source)
at sun.applet.AppletClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)

... 10 more

Thanks Brian,

I will get JT to take a look.

Ian

Ooops: off bottom of chart.

BT,

Thanks for this - JT and the developers are aware of this and it will be resolved as soon as possible.

Ian

Is there a reason why, when I click on "Quote", it gives me a 15-minute delayed price and tells me that I'm not logged in?

Hilary,

can you click the logout button and log back in and let me know what happens?

Ian

Have a request for Streaming charts. The vertical scale should be large enough to include the previous day's closing value. If you don't, today's chart does not give the "real" picture. ie:



What do you think Mike?

BT,

I will pass your request on.

Ian

Ian
Home page showing Dow 9972 at last nights close which is wrong. Havent checked the others.

jeffmack,

Thank you for this we are aware of the problem and our working to resolve this.

Ian

Ian,

Seriously weird! I click logout and it takes me to your homepage and tells me that I'm still logged in. I then click on Quote and it tells me that I'm not logged in as I reported before.

I'll try closing this window and opening a fresh window ...... I shall return shortly.

It makes absolutely no difference if I open fresh windows.

hilary,

Can you check to see if you have session cookies enabled?

Ian

You'll have to give me a starter for 10 and tell me where to look before I can give you an answer on that one, Ian.

On internet explorer, click on tool, and then internet options - then click privacy and then advanced - you will be able to see from here is the session cookies are enabled. if they are not put a tick in overide automatic cookie handling and then click to allow session cookies - let me know how you get on.

Ian

Found it now, Ian. No, I don't allow session cookies ....... never have done and it worked ok before you did your upgrade a couple of weeks ago. Should they be allowed?

Hil they should indeed be allowed - the changeover would have had no effect on cookies, but I am surprised you have been able to access without them enabled as this has been the same since day one :-) perhaps something disabled them on your pc accidentally.

Let me know how you get on.

Ian