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Stockwatch Problems.     

TullettJ (MoneyAM) - 16 Jul 2003 12:57

Hello,

Are you are probably aware we are having Stockwatch problems.

All investigations are pointing to our data provider, who are as we speak trying to find out what is happening.

Im very sorry for the inconvience this is causing, and the situation is trying to be rectified as soon as possible.

When I have any news, I will let you know.

Jonathan.

bhunt1910 - 26 Apr 2005 07:33 - 24 of 38

I have the same problem

baza

IanT(MoneyAM) - 26 Apr 2005 07:36 - 25 of 38

All,

Our suppliers are having a problem with the streaming services this morning which is affecting our level 1 and level 2 - I will notify you as soon as this has been resolved,

Regards

Ian

The Other Kevin - 26 Apr 2005 07:37 - 26 of 38

little red cross on a grey stockwatch screen

McPaulass - 26 Apr 2005 07:37 - 27 of 38

Yes we have the same problem as Xargon. Regards Paul and Di

bhunt1910 - 26 Apr 2005 07:41 - 28 of 38

........just makes u realise how much we rely on technology - its like being blind !

Baza

Dynamite - 26 Apr 2005 07:42 - 29 of 38

Oh dear my whole terminal is grey this morning...I hope my shares do better but I won't know until Terminal comes back ;-(

scottie7 - 26 Apr 2005 07:47 - 30 of 38

Ian
Complete failure of stockwatch screen/s, please explain?
Alan

IanT(MoneyAM) - 26 Apr 2005 07:47 - 31 of 38

All,

Apologies for the continuing outage on level 1 and 2 - our suppliers are looking into this and as soon as it is resoled, I will of course let you know

Ian

Greystone - 26 Apr 2005 07:51 - 32 of 38

If you need to access your Stockwatch urgently, the non-streaming service works. At least you can update lists, etc.,

Hope this helps...

wilbs - 26 Apr 2005 07:51 - 33 of 38

Me too
Ive just pulled out my hair and restarted my computer 3 times, thinking it was that.
wilbs

markusantonius - 26 Apr 2005 08:04 - 34 of 38

Same problem for me - 8 mins. and still no access!! Also, during the past 3 weeks, I've been unable to access graphs and buy & sell trade volumes, as well. Any reasons for this, can anyone diagnose for me, please?

Fred1new - 04 Oct 2006 15:16 - 35 of 38

Just started a T-mobile card. Having dificulties with stock watch page. The page heading headings are loading but not the share data. All other pages seem OK.
Have logged in and out.
Just started using a T-mobile card with this computer. But so far other sites Ok.

Help

IanT(MoneyAM) - 04 Oct 2006 15:18 - 36 of 38

Fred,

Not sure what is causing this to be honest, but have spoken to Jonathan and he is almost certain that this will be to do with a proxy server at T mobile. Unfortunately, if that is the case there is little you can do to solve it.

Ian

Fred1new - 04 Oct 2006 15:33 - 37 of 38

B IT. Stockwatch is OK on V21.

It is a bit annoying. I will try T-mobile again later.

Thanks

Fred1new - 04 Oct 2006 20:17 - 38 of 38

I seem to have sorted it out. Seems if I use UmT or GPS it runs quite well. I checked with T-mobile who were very helpful, but suggested that is might be due to Fire wall and Virus blocker which kicks in as I load.

Anyway thanks, see what to-morrow brings.
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