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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

foale - 08 Sep 2004 17:31 - 2433 of 7315

Hi...Helens problem was as per 2430 ...

It was set to show the traders thread on 3rd...
then Helen amended the pane manually to display 8th...
but after the 30s refresh it of course
reverted to 3rd...

Now correctly pointing to 8th...
so will be ok until tomorrow!

foale - 08 Sep 2004 17:32 - 2434 of 7315

I am very pleased with my new terminal btw
Works well for me.

Bullshare - 09 Sep 2004 06:46 - 2435 of 7315

Helen; Have loaded up your terminal from home and it all looks fine and works fine except you had the wrong Epic code in for the Dow chart which I have corrected.


Mike

HelenW - 09 Sep 2004 07:39 - 2436 of 7315

Thanks all for your help. Apparently I didn't realise I had to put in a new url to get the correct screen each day. Cost me a cup of tea for David to put me right - cheap at the price!

IanT(MoneyAM) - 09 Sep 2004 07:41 - 2437 of 7315

Helen,

No problem - if you have any further questions, please feel free to ask me,

Regards

Ian

supermum - 09 Sep 2004 07:53 - 2438 of 7315

Ian - zero MMs showing ... problems?

SM

IanT(MoneyAM) - 09 Sep 2004 07:54 - 2439 of 7315

Supermum,

Can you give me a specific example so that I can look into this?

Ian

supermum - 09 Sep 2004 07:55 - 2440 of 7315

just no MMs showing on any small caps ata ll - PCI AMB JPF PPR PMD etc

IanT(MoneyAM) - 09 Sep 2004 07:56 - 2441 of 7315

supermum,

We are looking into this now - I will get back to you as soon as possible.

Ian

supermum - 09 Sep 2004 07:57 - 2442 of 7315

thanks

IanT(MoneyAM) - 09 Sep 2004 07:58 - 2443 of 7315

JT is just taking a look and restarting things in an effort to clear the problem.

Ian

IanT(MoneyAM) - 09 Sep 2004 07:59 - 2444 of 7315

supermum,

if you refresh the screen, you should now be able to see all the orders.

Apologies for inconvenience.

Ian

supermum - 09 Sep 2004 07:59 - 2445 of 7315

back now - thanks

xx
SM

FreeFox - 09 Sep 2004 08:39 - 2446 of 7315

Today and yesterday when I create a new Watchlist, or add an EPIC to an existing one, it then no longer works. When selecting the Watchlist nothing displays.

However, when I display when of my older Watchlist that have been unchanged it displays okay !!

.... seems to be working now so ignore above.

IanT(MoneyAM) - 09 Sep 2004 08:45 - 2447 of 7315

Freefox,

PLease let me know if this problem re occurs.

Ian

FreeFox - 09 Sep 2004 08:47 - 2448 of 7315

IanT - it has done again now. Exactly same symptoms as before.Old watchlists work and the new or amended ones do not ....

IanT(MoneyAM) - 09 Sep 2004 08:50 - 2449 of 7315

Freefox,

Can you tell me what you can see when you have amended the watchlist - and can you tell me what EPIC codes you are entering or deleting?

Ian

FreeFox - 09 Sep 2004 08:56 - 2450 of 7315

Ian,

I've just create another one now for you. Watchlist is called Test, and it only has one EPIC in it - ARM

IanT(MoneyAM) - 09 Sep 2004 09:05 - 2451 of 7315

Freefox,

I will E mail you to get further details so that I can check this out.

Regards



Ian

BrianTrayda - 09 Sep 2004 09:55 - 2452 of 7315

CPG Static and Streaming Charts - For today - Ooops.

Should be
financeWsodChartCall.jhtml?symbols=CPG.L
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