If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Thanks all for your help. Apparently I didn't realise I had to put in a new url to get the correct screen each day. Cost me a cup of tea for David to put me right - cheap at the price!

Helen,

No problem - if you have any further questions, please feel free to ask me,

Regards

Ian

Ian - zero MMs showing ... problems?

SM

Supermum,

Can you give me a specific example so that I can look into this?

Ian

just no MMs showing on any small caps ata ll - PCI AMB JPF PPR PMD etc

supermum,

We are looking into this now - I will get back to you as soon as possible.

Ian

thanks

JT is just taking a look and restarting things in an effort to clear the problem.

Ian

supermum,

if you refresh the screen, you should now be able to see all the orders.

Apologies for inconvenience.

Ian

back now - thanks

xx
SM

Today and yesterday when I create a new Watchlist, or add an EPIC to an existing one, it then no longer works. When selecting the Watchlist nothing displays.

However, when I display when of my older Watchlist that have been unchanged it displays okay !!

.... seems to be working now so ignore above.

Freefox,

PLease let me know if this problem re occurs.

Ian

IanT - it has done again now. Exactly same symptoms as before.Old watchlists work and the new or amended ones do not ....

Freefox,

Can you tell me what you can see when you have amended the watchlist - and can you tell me what EPIC codes you are entering or deleting?

Ian

Ian,

I've just create another one now for you. Watchlist is called Test, and it only has one EPIC in it - ARM

Freefox,

I will E mail you to get further details so that I can check this out.

Regards



Ian

CPG Static and Streaming Charts - For today - Ooops.

Should be

BT - I will take a look.

Ian

BT,

JT is taking a look into this now.

Ian

Sorry - me again. Here's the thing! On the most, but not all! chart frames, but incl UKX/DGE/CNE in terminal the graph refreshes to the current time - then at the next refresh it reverts to 8.30am, then current time, then 8.30 etc etc. I know it sounds weird but this really is happening. Help!