If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

A ftse streaming chart started at around 7.40 initially displayed last night's chart, which is great, but it never cleared at 8.00 before the new points started being plotted so the chart became a mixture of the old and new points.

Kayak,

I will get the guys to take a look.

Ian

Kayak,

It seems fine now - can you refresh this to check I will get the guys to see if they can find out what was wrong.

Ian

yes it was fine on refresh, the problem was just that it didn't handle the crossover to the new day.

Thanks Kayak,

I will pass that onto JT.

Ian

Kayak, Ian,

Ditto K's comment. My streaming charts never handle the crossover at 8am.

Something wrong with news this am. Keeps saying "No matching articles found". When it does display, there's an item from around 12:00 (yesterday??) which seems to be stuck at the top of the list.

Thanks Hil,

Will get JT to take a look at this issue.

With regard to the news - JT is looking at this as we speak.

Ian

Hil,

The news should now be fine - although there is a story at the top which should not be there all the news underneath is displaying correctly - we are looking into the issue with the top news story.

Thanks

Ian

Ian

An improvement opportunity, possibly. Would it be possible to get the NEWS flag on the stockwatch to show new News when it is available.
The present flag only states that there is News not how many or if it is new.

Paul

Paul,

We agree that this would be a good idea, but unfortunately at the moment we are unable to put in place a solution for this - if we can find a way to work around this, then I will let you know.

Ian

Ian

Many thanks

Paul

News has gone all wonky again, Ian.

edit: It's back again.

:o)

Hil,

I will keep an eye on this, and report it to JT if it goes strange again.

Thanks

Ian

The trade screen is showing odd Buys and sells totals.

Unable to move from stockwatch screen to news story page. Using N on Stockwatch screen BPRG MAO ? more

Renewals of pages on portfolio becoming slower it always was slow but seems to be increasingly so.

Fred,

Can you give me an example stock to look into on the trades page?

With regard to the moving from stockwatch using the news flag - do you have any kind of firewall installed?

The portfolio system has to do a lot of calculations to bring up the figures, JT is looking at doing some work after hours that should improve general speed on the site but I will also pass this comment onto him.

Thanks

Ian

BPRG is one. Some figures have been corrected but total buys, sells and unknowns does not coincide with Cum Volume on Stock watch page.

I couldn't move from MAO on Stockwatch page to news on MAO. But could go into News directly and then find MAO. Although I had no problems with HSX. Very odd. Had this problem fo a few days.

I have Antvir Popup stopper and SPybot running. But these have been on my machine for yonks and have in the past not had any problems.

Did have a clean out with Spybot but I am use to having to reload cookies etc. without problems in the past.

Sorryyyyyyyyy. No urgency, can usually find a way around, even if I don't know what I am doing!!!!!!!!!!!

Fred,

I will pass this information onto the tech guys.

Ian

Ian. I have the 'Cell Flash Background (order deleted)' as brown (the default colour) on my Level 2. But I haven't had any brown flashes for days denoting an order taken out either by withdrawing or by being filled - they all come up as blue, as per the Order Inserted/Updated. Am I doing something wrong? Or is there a fault somewhere?

Maggot,

I will take a look at this and see if I can replicate the problem.

Ian

Ian, thanks for your reply 2471 re search facility. Looking forward excitedly :-)