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RNS news (RNS)     

Felix(MoneyAM) - 21 Nov 2003 08:27

There is a problem with our RNS news source today - no
news is currently being received.
I've just spoken to our news data vendor - the problem is at their
end and they're looking into it.
Apologies to all affected - will post here when there is more information.
F

IanT(MoneyAM) - 26 Jan 2005 08:03 - 25 of 44

The problem with RNS appears to have been across the board - we are now receiving the latest RNS as from c8am but I will keep you posted on this.


Ian

IanT(MoneyAM) - 26 Jan 2005 08:19 - 26 of 44

I have just heard from our suppliers - the RNS should now be up and running unfortunately, the items from before circa 8 am cannot be retrieved.

Regards

Ian

IanT(MoneyAM) - 26 Jan 2005 09:04 - 27 of 44

Just spoken to our suppliers again - they are working on getting the earlier RNS articles back - these should start to filter through. Shoudl I have any more updates, I will post here.

IanT(MoneyAM) - 14 Feb 2005 07:33 - 28 of 44

We seem to have a lack of RNS coming through this morning - this appears to be at our suppliers end, I have reported it too them and I will update you when I receive further news,

Ian

IanT(MoneyAM) - 14 Feb 2005 07:37 - 29 of 44

this appears to be a problem for a few suppliers - as soon as I am updated, I will let you know,


Ian

IanT(MoneyAM) - 14 Feb 2005 08:02 - 30 of 44

We now are getting the latest RNS news through, but not the back dated news - I will let you know if there is any progress on this,

Ian

IanT(MoneyAM) - 14 Feb 2005 08:10 - 31 of 44

All,

This problem should now be resolved,

Ian

IanT(MoneyAM) - 18 Apr 2005 07:59 - 32 of 44

Our suppliers are currently experiencing some problems with the RNS feed - I have reported it to them, and I will of course let you know when this has been resolved,

Regards

Ian

IanT(MoneyAM) - 18 Apr 2005 08:50 - 33 of 44

RNS should now be available again - please accept my apologies for any inconvenience,

REgards

Ian

IanT(MoneyAM) - 23 Jun 2005 07:33 - 34 of 44

There is currently a problem with the displaying of RNS news stories on the site - I have contacted our supplier to get them to take a look into this for me,

Ian

IanT(MoneyAM) - 23 Jun 2005 07:54 - 35 of 44

RNS should now be back on line - apologies for the inconvenience,


Ian

seawallwalker - 23 Jun 2005 11:02 - 36 of 44

Ian when I search on an epic,ie PLR on the news page I get the response internal error, page not vailable.

Is this anything to do with the problems you are experincing?

I am able to raise the items on another site.

IanT(MoneyAM) - 23 Jun 2005 11:07 - 37 of 44

seawallalker,

I will just take a quick look into this.

Ian

seawallwalker - 23 Jun 2005 11:08 - 38 of 44

Thanks

IanT(MoneyAM) - 23 Jun 2005 11:09 - 39 of 44

seawallwalker,

I have just done a search with PLR and it has pulled up the news story no problem - could you try clearing out your temp internet files and restarting your machine? If it re occurs then, could you try ctrl F5 to force a refresh a few times to see whether this clears the problem?

Thanks

Ian

seawallwalker - 23 Jun 2005 11:09 - 40 of 44

Makes me look a fool, it's working again.

I had this problem for about 20 minutes, don't know why.

IanT(MoneyAM) - 23 Jun 2005 11:10 - 41 of 44

seawallwalker - let me know if this happens again and I will then try and reproduce it,

Ian

IanT(MoneyAM) - 07 Oct 2005 07:47 - 42 of 44

All,

As per my post on the bugs thread, we appear to be lacking RNS news this morning - I am in the process of contacting our suppliers to find out what the problem is and as soon as I have any further information, I will let you all know.

Apologies for the inconvenience,

Ian

IanT(MoneyAM) - 07 Oct 2005 08:13 - 43 of 44

Our suppliers have just got back to me - they have some techies working on the problem as we speak and they will let me know as soon as it is resolved.

I will in turn let you all know,

Ian

IanT(MoneyAM) - 07 Oct 2005 08:19 - 44 of 44

All,

The RNS news problem has now been resolved by our supplier and should start to filter through in the next minute or 2 - please accept my apologies for the inconvenience,

Ian
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