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[Maintenance] Site downtime Friday 28th April 2006 @ 2100     

TullettJ (MoneyAM) - 28 Apr 2006 16:00

Hello,

I'll be taking all of MoneyAM's websites off line from 2100 hours tonight to upgrade our webservers.

This work shouldn't take more than 2 hours.

I will post once the work's completed.

J.

TullettJ (MoneyAM) - 29 Apr 2006 10:06 - 25 of 89

Hmm.

Is this with accessing the bulletinboard, or some of the streaming pages?

If it's with the BB, and it happens after 9pm tonight (please let me know!), then I'll work on the code changes needed to stop it from happening in future. I'm not convinced that it's not still the same issue as yesterday...

J.

TullettJ (MoneyAM) - 29 Apr 2006 10:33 - 26 of 89

I've made those changes anyway, and they're deployed and seem to be working.

Please do post if you continue to have issues.

J.

Mega Bucks - 29 Apr 2006 11:21 - 27 of 89

J,my main puter,which runs FireFox and IE use to work a treat,when i use IE i get the main webpage up and go to login it just goes to a blank page,this page cannot be displayed,i then go and delete cookies and still the same,just the main website appears,but nothing after that :-(
When i go to login with Fire Fox,i get the webpage up,but not complete,when i put username and password it just loops back to login again,once again the cookies have been deleted,this i noticed is only on the puter with win2k pro installed,the others with xp are ok !!!!

J,if you have the energy after last nights Lovin,could you help us please :-)))

Mega...

Kayak - 29 Apr 2006 11:44 - 28 of 89

MB, apparently he did it without her even waking up...

Mega Bucks - 29 Apr 2006 12:05 - 29 of 89

K :-)))

hawick - 29 Apr 2006 12:15 - 30 of 89

I'm in on Firefox, no problems so far, but will the site's IP number change, as I had problems the last time that happened as my security settings barred me, and took ages to sort, thanks?

TullettJ (MoneyAM) - 29 Apr 2006 13:01 - 31 of 89

hawick,

MoneyAM's IP addresses haven't changed since November 2002 (before we open to the public), so no, they've not been altered.

Mega Bucks,
That seems like a very odd problem if only Windows 2000 is affected. Is there any software running on there that isn't on the XP machines, perhaps different firewall or something like that?

J.

hawick - 29 Apr 2006 13:07 - 32 of 89

Thanks JT.
Also, Mega, I use windows 2000 pro with firefox and have no problems so far

TullettJ (MoneyAM) - 29 Apr 2006 13:15 - 33 of 89

Mega Bucks,

Would you mind going here: http://www.moneyam.com/temp/show-headers.php

with the browser that doesn't work and then email me the output to: spooky@moneyam.com (please do not post it here!)

Thanks,
J.

Mega Bucks - 29 Apr 2006 15:21 - 34 of 89

J,info sent,dont work late again tonight,you want a early night in with the GF for Lovin :-))

Rick...

Mega Bucks - 29 Apr 2006 15:58 - 35 of 89

spooky you have mail again !!!!!

TullettJ (MoneyAM) - 29 Apr 2006 17:23 - 36 of 89

What a nightmare :)

I've knocked up a script which should reset your cookies for you.

If you point your browser (if it's not allowing you to log in properly) to:
http://www.moneyam.com/temp/cookie-reset.php

it should remove any old (stale) cookies you have and allow you to log in properly.

Let me know if you continue to have issues, please.

We're sorry for the inconvenience this is causing, however, when it's all working properly, the improvements will be worth it!

J.

Mega Bucks - 29 Apr 2006 17:26 - 37 of 89

J,FireFox is working on this puter Ok,all i need to work on is the IE version,will try that link of yours.

Mega...

TullettJ (MoneyAM) - 29 Apr 2006 17:34 - 38 of 89

Mega Bucks,

Good luck!

J.

DocProc - 29 Apr 2006 18:18 - 39 of 89

Done the cookie re-set.

TullettJ (MoneyAM) - 29 Apr 2006 18:29 - 40 of 89

DocProc,

Did it work?

J.

DocProc - 29 Apr 2006 18:35 - 41 of 89

Erm, err.....well, erm, er, let's say, so far, I'm fairly, erm, er, optimistic....

;-)

TullettJ (MoneyAM) - 29 Apr 2006 18:40 - 42 of 89

DocProc,

Good, so am I.

Sodding computers.

J.

Kayak - 29 Apr 2006 19:10 - 43 of 89

Well I was doing fine, impressed I was still logged on after having gone away for dinner and come back, and then it logged me out as I clicked on Later Posts on this very thread.

TullettJ (MoneyAM) - 29 Apr 2006 19:29 - 44 of 89

Kayak,

Hmm.

I can see the sessions that have been created, one at 17:20 and another at 19:09, each on different clusters.

The only way I can see this happening is if your session at 17:20 expired, or if your cookie expired.

Could you check what timezone your machine is set in, and whether it thinks it's in BST at the moment or not. (Control Panel, Regional Settings...)

Very strange...

J.
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