Hello.

Since the switch over we have had a few teething issues, so to save you reading all the posts on this thread, ill list the ones that have been found, and when they have been fixed, cross them out. If things are not working despite being 'fixed', ill put them back on the list.

MoneyAM Website
Closing bid/offer prices skewed
Charts: OHLC not being saved, breaking candle sticks.
Market Scan issues.



If there is any that I have missed, please let us know.

J.

Douggie,

What are you seeing on your screen?

I am looking into an issue with the charts today, but I need to see if it is the same one...

J.

Tullett, just to let you know I'm seeing the streaming chart as if it has loaded fully except there is no price or line being drawn. The chart is white with the title on the top ie FTSE 100, DOW JONES IND. etc but no content within the graph box.

TullettJ same as Yoyo

Yoyo,Douggie,

Do you have the sun java plugin installed or are you using the MS VM?

(if there is an item in the 'control panel' for 'Java Plugin' you should be using the Sun one if that helps)

J.

As we have not had any issues with the provision of our streaming services today, I have removed access to the HTML stockwatch to anyone that should not have had it in their subscription level.

J.

TullettJ post 252 is gobbledegook to me not wise in computer basics! I don't even understand 'control panel' got red face now ;o\
I have always had streaming charts...realtime FTSE on stockwatch don't have either now.

The day charts on the quote pages are not using the mid price.

They appear to be using the price of the last trade so they are bouncing around all over the place.

Please fix.

On my stockwatch lists, when a transaction takes place the T/Price,Time & Volume cols are all updated, as is the Cumulative volume col. However the buy & sell volume cols are not - as they include previous days info in some cases, they are meaningless today.
Confirmation that this is 'on the list' of bugs to be sorted would be appreciated.
R

apple,

A fix for that will be in place tonight, ready for play tomorrow.

Douggie,

Can you please go to: http://java.sun.com/webapps/getjava/BrowserRedirect?locale=en&host=www.java.com:80
and install that, it will fix the problem with streaming charts (they are now for some reason incompatiable with Microsoft VM :()

2Richard2,
This will be fixed tonight also (is being worked on as I type...)

J.

Tullett J I,m using MS VM as this is what Etrade recommend for their platform.

Yoyo,

switching to Sun Java VM won't cause any issues with E*Trade. We all use E*Trade here all day and we only use the Sun VM.

We will fix the streaming charts soon so they work under the MS VM, but that is not a priority at the moment (it is important to us, but there are other problems without an easy work around which are being concentrated on at the moment.

J.

All,

The intraday process has been changed so it will plot on the 'mid' rather than the 'curr' from this point on.

Streaming charts are still awaiting the tweak to take this into consideration.

J.

TJ I agree that you have to prioritise, but I have found that things work better, even your stockwatch under MS VM, maybe it also has something to do with my version of Windows. Thanks for all your efforts.

Thanks for your reply, appreciate the stress you must be under this week.
R

Yoyo,

Quite possibly, but at the moment this is hte only workaround for the streaming charts. It will be resolved but not likely for a couple of days, sorry...

J.

Delayed FTSE time has now dropped off screen,although it is not really a problem.

The charts are still not working, for example, for ETQ the volume indicator has not been updated for Monday & Tuesday, along with the candlesticks.

Thanks

Another problem is that there is that the news indicator N next to a share on the stockwatch page no longer shows up when there is an RNS or AFX.

apple,

if you read the rest of the thread you will see the comments and our replies. It should be fixed in a streaming server release going in today.

torquay,
This is correct.

J.