If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Graeme,

We have no problems reported at this point in time - can you tell me whther this is affecting any particular pages that you switch between?

Ian

IanT.
stockwatch,port,investors room and Traders room. Lasted about 20 minutes but seems ok now Thanks, Graeme

Graeme,

Can you please let me know if the problem happens again?

Ian

Ian I have sent you an email, please

Amber,

I have sent you a reply

Ian

OK thanks, not received as yet

amber,

have sent one to the new E mail address you have just sent me,

Ian

Bout time! thanks Ian, shame I missed you on Friday or I could have given you a much harder time! :>)

There seems to be a problem with EPO trades. Streaming trades shows shows 430k sells for today, yet stockwatch is showing 359k which is yesterday figure, but cum is showing 430k?

SC

SC,

This is a problem that we are aware of and I have reported it as a bug.

I will update you when the tech boys get back to me,

Ian

Thank you Ian

SC

Ian/Jonathon - Any chance of an update?

1.Did Jonathon manage to recreate my lethargic newsflag and come up with any suggestions/solutions?

2. How close are we to resolving the closing price nonsense? Even for MM controlled stocks, we are still getting some midprices that aren't the mathematical mid of closing bid/ask. And for SETS, the less said the better...

Rgds
dell

P.S. If you want to be proactive, you could inform users that SCAP is currently offline, affecting stocks where they were best bid or offer.

dell,

I will get JT to give you an update.

Ian

dell314,

1) yes, it was reproduced, and I was fairly sure that I had said that I had submitted a bug report. as I have had nothing back, I have not posted anything.

2) As per the LSE guidelines, at close, the 'MidPrice' it set to the 'Official Close Price' which may not be mathmatical mid of the bid/ask.

J.

dell - thank you! I was wondering why some of my SEAQ stocks were missing a MM this morning and I'd already rung the directors of Melrose (MRS) to ask why SCAP was no longer a MM for their stock. I agree, an announcement bolted to the top of the BB would have dissipated some real concern this morning.

For those just catching up, SCAP came back online at 9.24 this morning.

Just to confirm - and I realise it is a bit after the event, apparently according to the stock exchange several MM's experienced problems this morning.

We are not informed when this happens, so I would like to thank Dell for pointing this out. Obviously if we do ever receive any notification of any outages such as this or become aware of this we will do our best to make all aware.

Regards

Ian

Is it possible for the EEN chart to be fixed to take account of the recent 1:100 consolidation please.

SC

SC,

I will get JT to take a look.

Ian

Thank you for quick reply Ian

SC

Ian , can you please tell me why sometimes we are getting trades reported at time 01:00:00
Thanks