All,

As you will bee aware for the last 2 hours we have been experiencing a problem which has meant that our level 2 and level 1 streamers are not available.

We are working to resolve this issue and I can only apologise at this point in time, and as soon as we know more, we will of course update you.

Regards

Ian

Fred,

can you tell me what internet security you have on the machine, as yes we did have problems yesterday, but today the site should be operating at normal speed.

It is strange that it is happening on both IE and Firefox, which is why I am leaning towards the internet security, but obviously just hypothesising.

It could be that you have some sort of ad blocking which is causing slowness of loading, again just a guess on my part. Login - does this happen in both IE and Firefox or just one of them?

Ian

Ian,

Just had the problem with clicking Traders room and noticing the Indicies page information was shown, but actually went to Traders page. Odd.

I use AVIRA Premium and did have problems initially when I loaded the new update some weeks ago. But all seems to have settled down again after cleaning up.

I had turned on my popup blocker on, but changed this setting now to allow from them from Moneyam. ( They are a nuisance, but understand why you have them.)

Also, my internet security is set at medium, but I block Activex, unless I give permission.

Firefox is more stable for me on the Moneyam site than IE. but cant recall which was giving the most problems as far as loading. I will try to observe.

Fred,

If you could cross compare and let me know that would be great - I will do a little research on your internet security - as I say it may not be that it is the issue, but worth checking.

Ian

Ian,

Have a cup of coffee instead.

I have just reloaded IE and the page reloading speed is back to its old self.

I don't make a cup of tea while it is loading any longer.

I hope it continues, but will let you know when I compare with Firefox.

Thanks.

L2 price change percentage v stockwatch % now in sync.

All,

We have just corrected the closing prices on level 2 - if you notice any stale orders as a result of this, we are running a clean up tool, which should eliminate any should they appear.

Ian