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PC & MAC CLINIC - On line problem solving. (HELP)     

Crocodile - 07 Oct 2003 07:50

fire.gif If you have a PC problem lets hear about it, we may be able to help!

 

arkwright - 24 Oct 2003 23:46 - 27 of 133

Why, when I try to download the software below it tries and then reverts to the same screen??? I've tried the help section to no avail.

==============================================================================
New Windows Update Software Required

The Windows Update site has been updated. To update your version of the software and begin using Windows Update, click Update Now.

Update Now

You can also get online support if you are having problems with Windows Update.

Kayak - 25 Oct 2003 00:03 - 28 of 133

arkwright, from the other side:


The Player - 16 Oct'03 - 10:59 - 5692 of 5718


After spending a small fortune on the phone to Microsoft Helpline, all to no avail, I got an email just now from their Email Helpline which solved my Windows Update problem. Serves me right for being impatient, I guess! ;-(

The solution? Simple. In IE, choose View/Explorer Bar and uncheck the tick mark next to Discuss. It's that simple, when you know how! Maddening!!

I did encounter one other little problem with the Windows Update site however. Some of the links on it I cannot access. In the address bar at the bottom of the IE page the following appears when I hold the cursor over the link:

java script:void(0)

I was told to go to http://java.sun.com and download JAVA VM (in the Popular Downloads window on the right). I did this, and I now have a little cup and saucer icon in my System Tray. But, those links on the Update site still won't open.

Any ideas?

And why do Microsoft use Java links anyway?

Thanks.

TP

arkwright - 25 Oct 2003 15:04 - 29 of 133

Thanks Kayak, but there's no tick mark next to discuss, any other ideas??

brianboru - 25 Oct 2003 18:34 - 30 of 133

arkwright - This is one of Microsofts responses to this query (honest)

"We are still researching this issue. Downloading and installing new Windows Update site software may also resolve this issue."

If you'r running XP or 2000 this fuller response may help though;

Some advanced users have resolved this problem by following the steps below. If you have
trouble finding the files or string value listed below you should not attempt this resolution. Deleting the wrong items in this process can damage your computer.
1. Close Internet Explorer.
2. Delete IUCtl.dll and the IUEngine.dll from both the system32\dllcache and system32 folders.
3. Delete the registry string value SelfupdateStatus present in the
HKLM\Software\microsoft\windows\currentversion\windowsupdate\IUcontrol key.
4. Delete iuenginenew.dll, if it exists.


You may also be able to resolve this issue by deleting the files in your temporary Internet
cache. Follow the instructions below:
1. Close the Internet Explorer.
2. Right-click the Internet Explorer icon.
2. Click "Properties."
3. On the General tab, click "Delete Files."

brianboru - 25 Oct 2003 18:45 - 31 of 133

Kayak - If you have a pop up stopper running that will cause it!

arkwright - 25 Oct 2003 19:39 - 32 of 133

brianboru, tried that a couple of weeks ago and was then told it was not allowed by the administrator or some such thing.I thought 'sod it' it's a home computer for pete's sake. Never had any problems with critical updates before, you'd think microsoft would be able to update their own software so that users could still install critical updates, unless it's just me of course. Are there any other sites where Microsofts critical updates can be downloaded???

tia
A

zzaxx99 - 25 Oct 2003 21:30 - 33 of 133

Can anyone identify a wireless PCMCIA card that support 802.11g (54g), or even 802.11b, that it (a) currently available, and (b) works with NT4.

I can find a lot of the former, but none of the latter. I'm stuck on NT on my laptop, until my employers get around to updating it - which may well be another couple of years.

Don't really want to leave my wireless router gathering dust for that long, so, any ideas?

brianboru - 26 Oct 2003 04:34 - 34 of 133

Arkwright - Download this 9 meg package -

This update consists of previously released critical updates, for Windows XP, rolled into one convenient package. Installing this item provides you the same results as installing the individual updates.

http://www.microsoft.com/downloads/details.aspx?FamilyId=D531BF00-D7BE-48E3-ABCC-961602BD72C2&displaylang=en

but you may need to be logged on to XP as administrator (or the first name you used when installing XP) to run these updates I think. That's possibly why you can't run the standard update? XP checks for digital signatures to authenticate drivers.

Stan - 26 Oct 2003 10:19 - 35 of 133

Can anyone give me an answer to my Question on the 23rd Oct. please?

hrothgar - 26 Oct 2003 10:24 - 36 of 133

Stan,
Surge protectors are identical for Mac or PC, any of the big electrical outlets (Comet, Dixons) should be able to sell you one.

Stan - 26 Oct 2003 10:36 - 37 of 133

Thanks hrothgar, Much appreciated.

arkwright - 26 Oct 2003 19:19 - 38 of 133

Cheers brianboru, have windows 98se and found updates from your link.

jgp212 - 28 Oct 2003 10:34 - 39 of 133

Good Morning all.

My wife wants to buy a Laptop and the question is:

Which one is the best value for money?

Her budget is 1100.

Regards

Jeff

washlander - 28 Oct 2003 10:55 - 40 of 133

Go to any electrical shop for surge protectors they are all very good. PC World, Argos ect

washlander - 28 Oct 2003 10:58 - 41 of 133

Buy a mag like PC Shopper. It will give you idea. It depends entirely what you want the lap top for. If do not want one for gaming, video, graphic or some such you can get very reasonable priced ones.

jgp212 - 28 Oct 2003 11:03 - 42 of 133

washlander,

My wife is a GP so it will be used for medical matters
and e-mail.

Regards

Jeff

washlander - 28 Oct 2003 11:43 - 43 of 133

If that is all you want it for,ie records, spread sheets and the like then there are several relly good deals on the market.

brianboru - 28 Oct 2003 12:10 - 44 of 133

Dell or Compaq come well recommended. I'd go for larger screen and more ram rather than a higher processor speed. Tons of choice for 1100.

PCWorld (Ugh!) Have a nice Compaq for 999 inc or build your own at www.dell.co.uk

jgp212 - 28 Oct 2003 12:19 - 45 of 133

Many Thanks for the advice guys I will inform my wife.

Best Regards

Jeff

kantona - 31 Oct 2003 15:54 - 46 of 133

hi,
i wonder if some one can advise me pse.. when i visit sites such as advfn my screen shows up sign JAVA DISABLED , does any one know how i can enable this .. i was told by some one that i may have to download some software from Micrsoft site.. i tried doing as they told me but microsoft wouldn't allow me .. any advice offered vll be appreciated.

thx
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