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PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

Optimist - 09 Dec 2004 12:55 - 2710 of 11003

maddoctor

It sounds to me as though your graphics card is having trouble keeping up with that resolution and refresh rate.

Did you use that resolution befor you got your new monitor? Have you tried reducing the resolution/colour depth/refresh rate? Has your graphics card got an analouge or digital output? Have you checked for the latest graphics driver?

Unfortunately changing the display settings will not get round the problem but it may help pinpoint the cause.

Robb - 09 Dec 2004 12:57 - 2711 of 11003

Doc - thanks.

Optimist - 09 Dec 2004 13:03 - 2712 of 11003

Robb

I have an older Iiyama 1280x1024 that runs fine at 1024 x 768.

I should check out the latest Matrox drivers though. I can't comment on your card but I use an older 4 port Matrox card and I can have different settings for each screen.

maddoctor - 09 Dec 2004 13:06 - 2713 of 11003

Docproc , just not coming up as you say , highlighting and right clicking does not bring up uninstall

Kayak , double clicking brings up nothing

Optimist , new machine with ATI x800 graphics card with agp and dvi outputs but have both screens as agp.

Robb - 09 Dec 2004 13:13 - 2714 of 11003

Optimist - thanks, will check drivers also.

Optimist - 09 Dec 2004 13:24 - 2715 of 11003

Maddoctor

If it is a twin screen card then disabling the other screen will reduce the load on the card and if that solves the problem try and borrow a DVI converter to see if it makes any difference.

DocProc - 09 Dec 2004 13:28 - 2716 of 11003

md

There is a little + sign to the LHS of Monitor(s). Click on this first and then select your specific Monitor.

ie, Imagine you had three of them, all differerent makes. This would allow you to select the Sony instead of the Yamaha and just do the driver for the Sony.

maddoctor - 09 Dec 2004 13:40 - 2717 of 11003

docproc , see it now for uninstall but very reluctant to do it , especially as trouble shooter says the device is working OK

Kayak - 09 Dec 2004 13:43 - 2718 of 11003

It looks dangerous but that is the way to do it. Windows will always supply a default monitor if it can't install the right one, which is why you have something called 'monitor'. The default monitor is just a stab at it and may explain why it doesn't work properly.

However before uninstalling it I would look on the Dell site for a driver download so that you have the correct driver to give it if it can't find it on reboot.

DocProc - 09 Dec 2004 13:50 - 2719 of 11003

...and it's good experience.

maddoctor - 09 Dec 2004 13:50 - 2720 of 11003

Kayak , intended going to Dell to have a look , device manager does show two monitors

docproc "good experience" , I,m having enough "experience" with the trading

noticed the drivers listed are ms drivers , is this correct?

also just looked at the cd's for the monitors and says on front drivers. Should I have used the cd to install the monitors , very confused

Kayak - 09 Dec 2004 14:03 - 2721 of 11003

lol, they must have sent you the CDs for a reason :-))

They should work if you run them now. Afterwards you could see if the copy on the Dell site is newer.

maddoctor - 09 Dec 2004 14:06 - 2722 of 11003

kayak , maybe , but the "put together chart" said nothing about using the cd's , just connect to computer and fire up!!

maddoctor - 09 Dec 2004 15:12 - 2723 of 11003

kayak ,docproc , optimist - found the drivers and installed and device manager now saying they are there. many thanks
Unfortunately (Ahhhhhhhhhhhhhhhh) the problem remains although it seems to be correcting itself quicker. Maybe this ATI x800 graphics card is not that good for this purpose. and I know I read everything about Matrox but considered myself not good enough for self installation.

Any further thoughts?

Kayak - 09 Dec 2004 15:19 - 2724 of 11003

Check in the same way that the graphics card is named in Device Manager, and download and install the latest drivers (http://www.ati.com). The graphics card you have is well specced and should certainly be able to handle things. Try setting colour resolution to 16-bit unless you do any precise work with photos etc.

Optimist - 09 Dec 2004 15:26 - 2725 of 11003

I agree with Kayak re latest drivers.

How much proccessor power are yo using? Is the problem still there if you disable the other screen?

maddoctor - 09 Dec 2004 15:36 - 2726 of 11003

optimist, problem still there when one screen disabled.

where do I check for processor use?.

at present only running Moneyam and big charts in two windows on extended desktop

Optimist - 09 Dec 2004 15:51 - 2727 of 11003

Maddoctor

You can check the CPU usage by right clicking an empty bit of the task bar and selecting task manager. However as you still have the problem with only one monitor CPU usage will not be the problem.

maddoctor - 09 Dec 2004 15:54 - 2728 of 11003

says cpu useage at 2% ? not overloaded then?

maddoctor - 11 Dec 2004 11:27 - 2729 of 11003

Well chaps have done the following re problem with screen breakup on scrolling:

1. Switched main 20" screen to DVI
2. Downloaded and installed latest ATI driver for graphics card.

changed to 16 bit colour from 32 , made no difference

Dell support replied saying
1. check resolution,done both screens at correct resolution
2. refresh rate , cannot change this from 60hz , no other drop down boxes.
3. Install new graphics driver

so no help there

is there a possibility there is a fault with the graphics card?
NOTE THIS PROBLEM IS ONLY WITH STOCKWATCH IT IS NOT ON ORDINARY PAGES, COULD IT HAVE ANYTHING TO DO WITH JAVA?

any more ideas?
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