If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Ian: Thanks your help I now have MoneyAM Stockwatch back up and working using the Java download and the Firefox Browser. Still locked out on Explorer though. Still your help greatly appreciated. John

Ian, if you are there. I can't get any level 2 with the terminal. I have restarted the 2 computers twice and I still get theconnection lost trying to reconnect where L2 should be.
Help!!

Jules; I have just booted up a terminal and level2 fills in fine. Try a level 2 standalone and see what happens

Mike thanks..L2 alone was working fine...it was only the terminal.
I turned the computers off for half an hour...seems to be working well now.
Thanks again for your help

Ian , bsy stuck at present on stockwatch
edit , OK now

maddoctor,

Have just taken a look and it seems to be updating at present on stockwatch - can you refresh your screen and let me know what happens?

Ian

Ian , do you know that the clock hasn't been put back on the non streaming monitor or is this the case across all the site ?

Dil,

Apologies was not aware of that - I will get JT to take a look.

Ian

Its on the trade times Ian.

Tnanks Dil,

JT is looking into this now.

Ian

Ian, I have changed a few setting etc on my computer as MAM kept crashing. It seems to be ok now ecxept that every time terminal refreshes, it stops me doing other stuff, like writing this - I had to click again to restart typing. It happens when I'm tying emails and MSN messages too. Any ideas?

HelenW,

Do you mean that when Terminal refreshes, it takes the focus (window focus) from what you were doing?

J.

TulletJ, Yes But with email, the window stays and the tying just stops till I click again. If I have traders room up, that disappears behind the terminal window

J, any ideas about my problem?

IanT.
I have't changed any thing that I am aware of, but today stock watch is taking upto 2 mins to load. The headers ect load instantly but the actual stock details are taking ages.I have "applett started" in bottom left ok. If I turn streaming off it loads instantly.All the other things like port /trade/and rooms are ok.
Any ideas....Graeme.

Graeme,

It would seem that you are struggling to load the applet, this could be for a number of reasons, but could you please do a restart on your machine and see if that does the trick?

Ian

HelenW,

When the typing stops on your email, does the window still have focus?

IanT.
Yes ...problem solved.I must remember to try re-starts in the future first.
Thanks Graeme.

TullettJ, Yes it does

Helen,

He is out of the office at the mo - I will get him to post when he returns.

Ian