Royal Mail plc Full Year Results 2014-15
Group financial performance
· Revenue increased by one per cent. This was due to parcel revenue growth in UKPIL and revenue growth in GLS which was ahead of our expectations.
· In UKPIL, operating costs before transformation costs were down one per cent, better than expected. People costs increased by one per cent and non-people costs reduced by four per cent.
· Tight cost control drove operating profit margin before transformation costs improvement of 40 basis points.
· Free cash inflow increased to £453 million, benefiting from £100 million of net cash flows from the London property portfolio.
· As expected, cumulative net investment for 2013-14 and 2014-15 was £1.2 billion. Total investment increased from £617 million to £658 million.
· Net debt reduced from £555 million to £275 million, mainly due to cash flow generated, offset by dividend payments of £200 million.
· Adjusted earnings per share was 42.8 pence.
· The Board is recommending a final dividend of 14.3 pence per ordinary share. Including the interim dividend of 6.7 pence per ordinary share, this represents a total dividend of 21.0 pence per share for 2014-15, up five per cent over the notional 2013-14 full year dividend of 20.0 pence.
Operating performance
· UKPIL revenue was flat at £7,757 million. A one per cent decline in total letter revenue was offset by parcel revenue growth of one per cent, reflecting the competitive market.
· UKPIL parcel volumes increased by three per cent, with a better performance in the second half. Addressed letter volumes declined by four per cent, at the better end of our forecast range.
· GLS revenue grew to £1,653 million, up seven per cent, with revenue growth in all its markets. Volumes were up eight per cent.
· Collections, processing and delivery productivity in UKPIL improved by 2.5 per cent, within our target range of a 2-3 per cent improvement per annum.
· We have seen a net reduction in the number of employees of over 5,500 this year in UKPIL.
· The management reorganisation programme delivered cost benefits of £42 million. It is now expected to deliver cost savings of around £80 million per annum from 2015-16.
· We have introduced around 30 new projects, including new services, products and promotions to improve our customer offering.
· We exceeded our regulatory Quality of Service target for Second Class mail, with a performance of 98.9 per cent against a target of 98.5 per cent. We met our regulatory target for the delivery of First Class mail, with a performance of 93.0 per cent.
Outlook
· The parcels and letters markets in the UK remain highly competitive.
· Trading is in line with our expectations at this early stage of the financial year.
· Our performance will be weighted to the second half and will be dependent on our important Christmas period.
· We continue to target flat or better UKPIL underlying costs for 2015-16.
· The combined impact of German minimum wage legislation and the disposal of DPD SL could reduce GLS margins by around 50-100 basis points in 2015-16.
· We remain committed to growing dividends.