If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Just restarted

Kayak,

Seems to be a general thing across the boards - the FTSE was held during the auction.

Ian

Oh actually I'm just being stupid. Of course everything held in the auction.

Futures were moving so I was confused.

IanT: Thanks your help a few days ago re my problems with streaming...strangely it was due to the IE Pop-Up blocker being ON! Just letting you know in case the solution to my problem helps someone else one day.

Re Data: When trying to set up a 3 month Bar/Candle Chart on VOD it is heavily squashed due to a data spike somewhere. Grateful someone sorts it out.

Thanks John

John,

we are working on a tool that shoudl fix this problem - in the meantime I have spoken to James and he is looking to fix this manually.

I will let you know the outcome.

Ian

Stocks PAP and ICGC seem to be priced in Euros today - hence the falls of 98%.

Is this a one day wonder or will they continue to be priced in Euros ?

Qwento,

We noticed this with ICGC yesterday and I have passed it onto our suppliers as soon as they come back to me, I will let you know.

Ian

Strange behaviour being exhibited by the DAX index (epic DEX.). The day's intraday chart does not display until 9.00am UK time (10.00 DAX time). When it is displayed, the hour just gone (the DAX opens at the same time as the FTSE) is also displayed. I think it's a summer time type problem. The streaming chart is fine. Also as previously pointed out, both the intraday and streaming charts have a scale that runs to 8pm DAX time even though the DAX closes at 6pm.

Kayak,

Thank you for pointing this out to us - I will get JT to take a look into this and see if we can get the time problem solved.

Thanks

Ian

There seems to be a problem this morning with streaming/intraday charts for RB. (Reckitt Benckiser).

qwento,

I will take a look.

Ian

Qwento,

Thank you for pointing that out I will get the tech guys to take a look and let you know when it is resolved.

Ian

qwento,

RB. should now be plotting intraday.

J.

Is there a slight problem with streaming prices ?

Seems to be some on my list holding yesterday's prices ?

Mick

Mickinvest - we did have a slight problem at opening this morning, but this has now been resolved - can you please close down your browser and restart and this should clear it for you.


If you are still having difficulties, feel free to mail me at ian@moneyam.com

Ian

seems to be working again ok !

Just doing a restart on Stockwatch after earlier problems - you should re connect shortly.

Ian

Ian,
There appears to be some anomolies between streaming and html stockwatch bid/offer atm, examples BT.A, FTO, OOM. Given the earlier problems any idea which is right?

SC

SC,

JT is looking into this.

Ian