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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

IanT(MoneyAM) - 22 Dec 2004 10:26 - 2905 of 7315

qwento,

I will take a look.

Ian

IanT(MoneyAM) - 22 Dec 2004 10:27 - 2906 of 7315

Qwento,

Thank you for pointing that out I will get the tech guys to take a look and let you know when it is resolved.

Ian

TullettJ (MoneyAM) - 22 Dec 2004 12:51 - 2907 of 7315

qwento,

RB. should now be plotting intraday.

J.

Mickinvest - 23 Dec 2004 09:02 - 2908 of 7315

Is there a slight problem with streaming prices ?

Seems to be some on my list holding yesterday's prices ?

Mick

IanT(MoneyAM) - 23 Dec 2004 09:03 - 2909 of 7315

Mickinvest - we did have a slight problem at opening this morning, but this has now been resolved - can you please close down your browser and restart and this should clear it for you.


If you are still having difficulties, feel free to mail me at ian@moneyam.com

Ian

Mickinvest - 23 Dec 2004 09:03 - 2910 of 7315

seems to be working again ok !

IanT(MoneyAM) - 23 Dec 2004 09:14 - 2911 of 7315

Just doing a restart on Stockwatch after earlier problems - you should re connect shortly.

Ian

STORMCALLER - 23 Dec 2004 10:53 - 2912 of 7315

Ian,
There appears to be some anomolies between streaming and html stockwatch bid/offer atm, examples BT.A, FTO, OOM. Given the earlier problems any idea which is right?

SC

IanT(MoneyAM) - 23 Dec 2004 10:59 - 2913 of 7315

SC,

JT is looking into this.

Ian

IanT(MoneyAM) - 23 Dec 2004 10:59 - 2914 of 7315

SC,

Should now be back in line.

Ian

STORMCALLER - 23 Dec 2004 11:13 - 2915 of 7315

Ian,
Still appears wrong here, last trade for BT.A logged at 09:48 on html version, seems unlikely....

SC

IanT(MoneyAM) - 23 Dec 2004 11:16 - 2916 of 7315

SC,

Apologies - I will get JT to take another look

Ian

dazg1968 - 23 Dec 2004 12:20 - 2917 of 7315

The Top % Gainers seems to be stuck

IanT(MoneyAM) - 23 Dec 2004 12:24 - 2918 of 7315

daz,

I will get someone to take a look.

Ian

dazg1968 - 23 Dec 2004 13:36 - 2919 of 7315

Ian,

The trade history on VOD and others stops around 9:40 today.

Daz

IanT(MoneyAM) - 23 Dec 2004 13:44 - 2920 of 7315

daz,

Is this on the live stream or on the static version?

Ian

IanT(MoneyAM) - 23 Dec 2004 13:45 - 2921 of 7315

daz,

This is related to the problems we had earlier this morning - I will get the guys to take a look into it.

Ian

dazg1968 - 23 Dec 2004 13:48 - 2922 of 7315

Ok. Thanks.

STORMCALLER - 23 Dec 2004 15:41 - 2923 of 7315

Ian,
Stockwatch features are now in step, well done, and thank you.

Regards

SC

IanT(MoneyAM) - 23 Dec 2004 15:43 - 2924 of 7315

SC,

You beat me to it - this should now all be resolved - apologies for the delay.

Ian
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