If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

daz,

Is this on the live stream or on the static version?

Ian

daz,

This is related to the problems we had earlier this morning - I will get the guys to take a look into it.

Ian

Ok. Thanks.

Ian,
Stockwatch features are now in step, well done, and thank you.

Regards

SC

SC,

You beat me to it - this should now all be resolved - apologies for the delay.

Ian

Ian
are all your trade boxes grey in the terminal? I have been unable to show the trades all afternoon

There seems to be a formatting problem on the futures page, the times on the right are covered by the box.

Jules,

I will check this out

Ian

Jules,

I have just taken a look and it came up fine for me - took a little longer than normal which may be related to earlier, which I will get JT to take a look at. Can you close it down and then try to open it again and leave it for a little while to see if it populates?

If not plese drop me a mail ian@moneyam.com


Ian

will do Ian, thanks

Ian,no better I am afraid. Can get the L2 but just grey screens for the trade data:-(

sorry to be a pain at this time of year but keep getting servlet exception on level 2

PW Carnell,

was a glitch which should have been sorted now - are you still experiencing problems?

g

fine now geoff thanks

PW Carnell,

excellent news :)

and a merry xmas.

g

Chaps,
I've obviously screwed up somewhere, I have 2 watchlists which I cannot delete,
(50M+ & TEST50+)
Firstly, can you remove them for me, secondly, from the curiosity aspect, and to avoid the problem again, is it the "+" element in the name that has caused this glitch??

SC,

I will get JT to take them out - I have spoken to JT and he says that the + is unlikely to have caused this, but we will get them removed and i will let you know.

Ian

Ian T
Thank you, it was just a guess about the plus sign, empirically based as they are the only ones where I have used that in the name, and the only ones I haven't been able to remove.

Regards

SC

SC,

JT has now removed the watchlists you wanted taken out.

Ian

AAL high of 121554 !!