Warning Warning. Especially any V21 IP users


This AM I received notice when connecting to my internet provider that V21 service had been discontinued.and if I wished to continue I could switch to Exeedsl.co.uk. Paid by direct payment through WorldPay

Which I did.

Checking my Credit Card statements I find that V21 has deducted 3 monthly payments at 19.99 for October.

Contacting my Credit card provider I am told they cant do any thing about payments and I have to contact V21.

Of course their line is constantly engaged.


I think I have been done hence my warning

I have just received my Credit card statement and I have been reimbursed 2 monthly payments from V21. The third questionable payment I am not sure whether I am entitle to it. Have to check my accounts to see whether I paid in advance or at the end of the month..

I love chasing through accounts.

T-mobile contacted me yesterday evening and are looking into the problems with down load data on various pages. The person who contacted me, was apologetic without being condescending and was helpful, and checked the problem out at her end and agreed that it needed looking into and hopefully have a solution.

It is not the Data card problem as this works happily on another ISP.