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Streaming services (level 1 and level 2) 22/10/12     

IanT(MoneyAM) - 22 Oct 2012 13:46

All,

As you will be aware, we are currently having an isse with our streaming services. We have all available resources working to resolve this and we hope to have a normal service resumed a soon as possible.

Ian

IanT(MoneyAM) - 22 Oct 2012 14:29 - 3 of 17

ptrsmart,

our suppliers restarted our services, which has had a knock on effect on our streaming servers here. we are curerently trying to resolve this secondary issue and I will update you as soon as possible with regard to when a fix will be in place,

Ian

oddie - 22 Oct 2012 15:02 - 4 of 17


Ian,

it's been HOURS since the loss of service...when will it resume... 4.29 p.m??????

oddie - 22 Oct 2012 15:04 - 5 of 17

Honestly....

oddie - 22 Oct 2012 15:04 - 6 of 17

??????

Bones - 22 Oct 2012 15:05 - 7 of 17

IanT - I would head back downstairs to the kitchens before anyone else talks down to you again like the snivelling servant that you are :)

IanT(MoneyAM) - 22 Oct 2012 15:08 - 8 of 17

oddie,

My apologies - I cannot give you an eta at the moment, but let me assure yo that we are working to resolve this and as soon as we can, we will aim to get a normal service back into operation.

Ian

IanT(MoneyAM) - 22 Oct 2012 15:23 - 9 of 17

All,

As you know we are currenlty having problems with our streaming services. We are working on these, but we may not be able to recover them before close of market.

You can get prices from the Share Price part of the website on an individual basis and we will get the services back up and running for tomorrow at the latest.

Regards

Ian

sim1 - 22 Oct 2012 15:36 - 10 of 17

Ian,

Can you please keep us updated regularly, especially on your L2 data.

Regards

amberjane - 22 Oct 2012 15:58 - 11 of 17

Bones :>)

individual basis!! ...i'll miss tea

oddie - 22 Oct 2012 16:32 - 12 of 17

Hmmm, not even up & running at 4.29 p.m then....

...and I was being ironic then....


Bones - 22 Oct 2012 20:31 - 13 of 17

Hi Amber! LTNS :)

amberjane - 23 Oct 2012 00:37 - 14 of 17

Yes i know...dont often venture off the stockwatch screen but still lurking

fingers crossed its back tomorrow and knowing how dedicated MAM are i bet they are beavering away for us

Treacle28 - 05 Nov 2013 12:49 - 15 of 17

Anyone else having any issues with interuppted live feed since mid-morning?

Thank you.

IanT(MoneyAM) - 05 Nov 2013 13:28 - 16 of 17

Treacle - have seen no issues here all as it should be

Treacle28 - 05 Nov 2013 13:32 - 17 of 17

Hi Ian,

Many thanks for the note.

It had been working fine until mid-morning. I have to keep refreshing the page since and its interrupted all the time.

Level 2 seems okay now but the stockwatch screen gets paused.

I've got a new laptop recently and everything was working fine.

Any ideas on what I could try?

Many thanks.
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