Sharesmagazine
 Home   Log In   Register   Our Services   My Account   Contact   Help 
 Stockwatch   Level 2   Portfolio   Charts   Share Price   Awards   Market Scan   Videos   Broker Notes   Director Deals   Traders' Room 
 Funds   Trades   Terminal   Alerts   Heatmaps   News   Indices   Forward Diary   Forex Prices   Shares Magazine   Investors' Room 
 CFDs   Shares   SIPPs   ISAs   Forex   ETFs   Comparison Tables   Spread Betting 
You are NOT currently logged in
 
Register now or login to post to this thread.
  • Page:
  • 1

Site Maintenance: login changes this evening @ 11pm     

TullettJ (MoneyAM) - 02 Jun 2004 14:15

Hello,

This evening at about 11pm I will be changing our login process.

During this process, which will take a few minutes only, MoneyAM will be unavailable, and it is also possible there will be a few login issues afterwards.

*if* you find you are having difficulty logging in after the change, can you please close down all your browsers (email too if you are using outlook please) and try again.

If you are still having difficulty then, please email support@moneyam.com and we will revert back to the old method.

The reverting will not happen until 630am.

Im sorry for the inconvenience this may cause you but it will help with future enhancement of the site.

J.

IanT(MoneyAM) - 02 Jun 2004 14:59 - 3 of 17

ajren,

JT is changing the system so that it will enhance the login proceedure at the user's end. Basically, it will allow you to pull up a new browser co to MoneyAM and not have to login on the new browser. i.e. when you login in the morning, you can open up additional browsers and go straight to where you want and not have to go through the login.

Ian

TullettJ (MoneyAM) - 02 Jun 2004 15:02 - 4 of 17

ajren,

At the moment then authentication cookies (which enable you to browse between pages) are set to only work on the 'www.moneyam.com' domain.

Which this change, they will then work on *.moneyam.com which means we could offer services on different domains with a single sign on. At the moment, for each domain:

images.moneyam.com (for instance) would need a log on as well as www.moneyam.com

which isnt very good in my opinion.

J.

angi - 02 Jun 2004 16:47 - 5 of 17

No doubt I shall be emailing support@moneyam tomorrow again and wasting more time. I really don't see the need to change the login proceedure, you either login to moneyam or you login elsewhere.

Gausie - 02 Jun 2004 18:12 - 6 of 17

TulletJ

Thanks for the warning. All dynamic sites need to evolve and grow if they are to retain their vibrancy and stay ahead of, keep up with or overtake other market players. And every change, however small, introduces a risk of downtime or site failure.

The few sites that can manage this professionally are those that set the expectation - they warn their users of potential problems and keep the userbase informed, your post above is a good example of such communication. The failures just cross their fingers, hope for the best and go for it.

Thanks again for keeping us users informed.

Gausie

Highride - 02 Jun 2004 18:25 - 7 of 17

I agree with Gausie. I enjoy MoneyAM, hopefully your changes may enable a smoother and quicker login. Today I have found it very slow to login for some reason!

Thanks

Highride.

TullettJ (MoneyAM) - 02 Jun 2004 18:57 - 8 of 17

angi,

If only it were that simple, we wouldnt need to do this. I have thought long and hard over other ways we could do this, but with the limitations put upon us by the way the session handling (maintaining logged in state) was set up initally (by me) there is no other way.

Highride,

We are going to look at the login speed issues (we were speaking about it this afternoon and will be getting out our fine tooth combs) in the early part of next week.

Was there any particular time you noticed it slowing down? (you shouldnt have to log in that often - are you?)

J.

TullettJ (MoneyAM) - 02 Jun 2004 23:29 - 9 of 17

Hi,

The site changes appear to have worked, so assuming nothing major happens in the morning, itll stay in this configuration.

Off to bed now, early start...

J.

amberjane - 03 Jun 2004 00:30 - 10 of 17

Yes seems to be working....but tomorrow is another day, sleep well.
ps. sorry, meant to say well done.

crystalclear - 03 Jun 2004 01:40 - 11 of 17

I'm still logged in from much much earlier with no problem.

TullettJ (MoneyAM) - 03 Jun 2004 05:04 - 12 of 17

crystalclear,

can you please log out and restart your browsers just to ensure it has worked, as there is no way you should still be logged in with a session started before 10:56 - i trashed all of them?

thanks.

J.

Highride - 03 Jun 2004 09:58 - 13 of 17

TullettJ(MoneyAM)

I'm connected via modem, so I just visited periodically during the day. The worst times to log in yesterday were about 10.15am roughly and I think 6.0pm. Though the times between weren't great either. However this morning, no problem at all. Smooth and fast.

Keep up the good work guys.

Highride

PS. Ian(MoneyAM) Thanks for removing one particular nutter from the TAD board. He was extremely abnoxious and made Thread involvment unpleasant due to his continual personal abuse. Thanks again.

Melnibone - 03 Jun 2004 11:44 - 14 of 17

Don't know if this info is of use, but nothing's really
changed for me.

Pre or post sign-in mods the following is still the same.

When ever I try to use the 'log in' tab, it takes me through
the normal procedure and screens. But when it comes back to
the main page, I'm not in fact logged in.

If I click on the 'Investors' Room' tag, it takes me through
the normal procedure and screens and does indeed log me in
and opens up on the threads page.

This will keep me logged in, even if I go to another site, for
the whole session that I am connected to the internet.

If I go offline and shut down the computer, I have to log in
again.

Don't know if this means anything?
Anyway, it's not a problem for me and saves me having to mess
about with the session cookie settings which would affect
all sites.

Melnibone.

IanT(MoneyAM) - 03 Jun 2004 12:12 - 15 of 17

Melnibone,

The fact that you are being shown as not logged in after you have logged in, could be down to a cookie setting in your PC. You need to make sure you have session cookies enabled.

If you go offline or shut down your pc, next time you come to the site, you will have to login again - this is correct and how the system works.

Ian

TullettJ (MoneyAM) - 03 Jun 2004 12:41 - 16 of 17

Melnibone,

Over the next few days you should find the session stuff changing on your machine (it is taking a few days for the old cookies to expire)

From then you should be able to log in, then close the browsers and turn the computer off, but as long as you reaccess the site within 8 hours, it should not require a login any more.

J.

Melnibone - 03 Jun 2004 14:51 - 17 of 17

Thanks for the info, Ian.

I'll keep an eye on things and report back if I get
any problems.

Melnibone.
  • Page:
  • 1
Register now or login to post to this thread.