angi
- 10 Sep 2004 10:55
I am sick of writing to report errors on moneyam but add that this morning you have ISIS rising 16.85% on your front page and on my own stockwatch it's up only half that. Moneyam is so unreliable that I always check the indeces on another sight.
I no longer read Shares, but paid my annual subscription in order to access moneyam. I now cannot trust websight.
Moving between pages is like watching paint dry and before you ask me to check my settings and suggest using broadband, I visit other sights with no problem at all. I enter Sharecrazy sight instantly and move between pages instantly.
IanT(MoneyAM)
- 10 Sep 2004 11:28
- 3 of 4
angi,
Thank you for your feedback and please accept my sincere apologies for these issues. I will get our technical team to look into the ISIS problem you have reported.
With regard to the indices - again I understand your frustrations, and we have been working to resolve this problem - we are nearing a fix on this which should hopefully be in place early next week.
There have been no reported problems with the site this morning with regard to slowness - if you could give me some specific examples of the pages that are appearing slow or let me know if it is a site wide problem at your end, I can look into this further for you.
Once again please accept my apologies,
Ian
EDIT - Sorry Angi, I was mistaken when looking at this - you are correct and there does appear to be a problem here with ISIS - we are taking a look at it now, and I will get back to you as soon as possible. The figure on stockwatch should be taken as the correct one.
Ian
IanT(MoneyAM)
- 10 Sep 2004 11:30
- 4 of 4
mpw77,
To see a run down of all of our services and costs, pleas eclick on the link below:
http://www.moneyam.com/sub.php
Regards
Ian