Hi,

I'd like to apologise for the unexpected site outage there (our first for a long time) - we were experiencing a few issues and it was the only way that I was able to rectify the situation.

I apologise for any inconvenience this has caused.

J.

complained? *sigh*

that was our first unplanned outage for 18 months.

all,

apologies for the outage, I am working with some engineers to find the root cause so we can resolve the issues once and for all.

J.