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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

The Other Kevin - 25 Jan 2005 12:33 - 3020 of 7315

This keeps appearing when I click on N button in stockwatch. Any ideas why, please?

The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.
While trying to retrieve the URL: http://moneyam.uk-wire.com/cgi-bin/articles/200501251208267659H.html
ERROR ENCOUNTERED

Unable to determine IP address from host name


--------------------------------------------------------------------------------

Search here for the website you wanted:




--------------------------------------------------------------------------------

Generated Tue, 25 Jan 2005 12:30:36 GMT by neon.onspeed.com (squid/2.5.STABLE3)

TullettJ (MoneyAM) - 25 Jan 2005 12:37 - 3021 of 7315

TOK,

Can you please do the following:

start menu/run and type:
ipconfig /flushdns

and try again?

J.

The Other Kevin - 25 Jan 2005 12:40 - 3022 of 7315

Hi John, Warning message came up: Cannot find file ipconfig etc

Edit: Silly me. omitted spaces either side of the slash. Tried again and a DOS message flashed up and was soon gone. Will now try to access news.

TullettJ (MoneyAM) - 25 Jan 2005 12:42 - 3023 of 7315

TOK,

What version of windows are you using?

J.

The Other Kevin - 25 Jan 2005 12:44 - 3024 of 7315

Hi John - Sedan chair WIN 98. Just tried N button again but same message came up. All other parts of the site seem to be working OK.

EDIT I get as far as the list of articles with the N button. The error message comes up when I select a particular article. Curious.

IanT(MoneyAM) - 25 Jan 2005 12:52 - 3025 of 7315

TOK,

These stories are from a third party, I will let Jonathan know your reply when he is back in the office.

Ian

The Other Kevin - 25 Jan 2005 12:55 - 3026 of 7315

Thanks, Ian

TullettJ (MoneyAM) - 25 Jan 2005 14:36 - 3027 of 7315

TOK,

You'll need to reboot on Windows 98 in order to do the equiv of ipconfig /flushdns.

However, it seems that you're using a proxy server in which case it'll have no effect.

Can you ask the owners of the proxy to do the equivalent of a /flushdns and see if that helps?

J.

The Other Kevin - 25 Jan 2005 15:15 - 3028 of 7315

Ermmm.....what's a proxy server? I loaded On Speed a couple of days ago. Anything to do with that?

TullettJ (MoneyAM) - 25 Jan 2005 16:04 - 3029 of 7315

OnSpeed own the proxy, and somewhere between them and uk-wire there is a problem.

can you try and access the stuff another way, a different ISP maybe?

The Other Kevin - 25 Jan 2005 16:26 - 3030 of 7315

Problem seems to have corrected itself. It surfaced yesterday for a short time and then staring working properly. So you think On Speed is the problem. Might have to ditch them. Thanks for your help.

EDIT Just found a facility to set On Speed to bypass certain sites. I've configured to omit Money AM. I'll see what tomorrow brings.

skg83239 - 27 Jan 2005 16:35 - 3031 of 7315

RE post 3007 (navigating large posts) and related things.
Today I encouted a problem with terminal and like a good boy I used the enhanced search facility to check if it was a known problem. It returned this topic amongst others. As Spaceman found this topic is too big for the "all messages" button (so I could use "Find on this page" in IE).

An improvement could be a "topic navigation" facility to find text (first, last, previous, next) and goto post (number) within large topics.
Another idea could be for the seach results to use this to go to the first occurance of the search target within the topic selected from the search results (with the "topic navigation" primed with find next). And finaly the "back to list" button coud take you back to the search results.

Hope this is cohearent and useful.

IanT(MoneyAM) - 28 Jan 2005 06:56 - 3032 of 7315

skg,

Thanks for the feedback - some valid points - I will sit down with the tech guys to discuss navigation on the BB's.

Ian

Kayak - 31 Jan 2005 11:26 - 3033 of 7315

Wierd bug in charts.

Set up a 1 year chart, say UKX, style Line, grid Full, scale linear, scheme Standard, untick Fill box, but set colour Orange. The resulting chart doesn't contain today's point, or at least it doesn't on my PC. Set any other colour and it does!

Now this wouldn't be important but for some reason it is defaulting to Orange a lot of the time and I'm getting charts without today's point. Took me ages to find out why.

IanT(MoneyAM) - 31 Jan 2005 11:29 - 3034 of 7315

Kayak,

I will get the guys to take a look.

Ian

Maggot - 04 Feb 2005 07:43 - 3035 of 7315

Still got the problem with having to refresh terminals after 8am because when they are opened in the morning the streaming chart shows yesterday's action. It used to be blank, waiting for today's action.

Kayak - 04 Feb 2005 10:13 - 3036 of 7315

Still got the 'orange' problem, I know it sounds unlikely but it's true :-)

Treblewide - 10 Feb 2005 20:39 - 3037 of 7315

a huge improvement to the site would be the ability to post charts directly from the charting provider ala Tactical Tarder...is this difficult...it would encourage a lot more folk to the index thread.......is it difficult to do?

T

IanT(MoneyAM) - 11 Feb 2005 07:04 - 3038 of 7315

Treble,

Unfortuantely, this is not something we could do as these charts would come from competitors of ours, and there would also be a copyright issue. I know that all sorts of things are posted here, but we cannot directly involve ourselves with a tool to help.
Ian

TullettJ (MoneyAM) - 11 Feb 2005 08:11 - 3039 of 7315

Maggot,

The streaming charts have always been like that. In the morning you have had to refresh the screen to clear them.

I will look at a way to resolve that.

You should reconnect all your streaming services each morning anyway to ensure that it's using fresh session data (from your morning login)!

J.
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