If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Thanks Mike. I'll see if I can get some help from the PC Clinic thread.

Edit, 13 Mar: problem resolved with a system restore to earlier last week. Seems my desktop property settings had gone awol :-)

Looking at the dividend data for UKC in the Research area, the date information is clearly wrong - it makes no sense whatsoever.

Hotei,

We will take a look into this,

Ian

Hotei,

That data is out of date, but if you take a look on the new company zone, you will see the correct data. We are basically moving away from that research page towards the company zone.

Ian

Ian - many thanks - should have known to look there myself.

The o7.00 TFC Final Results news fails to display. No problems with any other articles though.

Kernow. seems Ok

http://moneyam.uk-wire.com/cgi-bin/articles/200503150700287454J.html

Not here it isn't. All other articles display fine.

kernow; Where are you trying to access it, from quote or from news page . All seesm OK

Mike,

Is there any means of filtering company news from general economic (and other) news? Maybe through a filter which recognises the epic perhaps?

We have that on the todo list - A news alert system and a newswatch page(like a stockwatch page).

We have been involved in something big for a 3rd party(to be announced very soon) and also our Company Zone. Hopefully we can now tackle a new web charting package and then news.

Sorry Bully - not ignoring you but I'm distracted by other work today. From Stockwatch N flag. Still u/s but all other articles display fine. Very strange.

This TFC problem persists I'm afraid. First thing this am I was able to view the Final Results news - now I can't and I also can't see the Holdings in Company item. All others on this epic and all the others in Stockwatch seem to work fine.
Anybody else? Any clues?
Edit - on further trial I can't get the LGEN nor BARC Holdings in Co news either.

Still having problems with getting news - it seems to work fine outside of market hours so I don't think it is my end. Also it is the /cgi-bin/articles link that fails.
Too trivial a problem for you it seems :-(

kernow,

No problem too small - what are the exact symptons of this and any specific examples and I will look into it right away,

Regards

Ian

Kernow,

I am about to send you an E mail to get a few more specifics about your set up and exactly what is happening - and then hopefully, we can get you up and running,

Ian

Ian - see previous posts for past examples. I'm on Win XP home. Today from my stockwatch I can't see the Av. LGEN, SBRY or VOD articles. N flag takes me to the news page but Page cannot be displayed or nothing follows from clicking the specific article link. I can see BT. As I said the common thread seems to be the /cgi-bin/articles/etc links.
No e mail yet and off out v. soon so maybe later...

Kernow:I have put your Epics into their own stockwatch and clicking on the N flag does bring up the newsflag. So we can clearly put our hands up and say its not us!! We have tested this on a number of machines all with different configuations.

The N flag should work the same both during and after hours.

So couple of quick questions:

1) out of hours , which was ok, was it the same computer as you use during the market hours(ie home/work)
2) We have not had a simliar problem recorded so are at a bit of a loss to what to suggest next but the team will have a think.
3) have you instralled any software just prior to you having this problem
4) The news flag link goes through to UK-wire.com , have you some security settings which stop you accessing that URL
5) have you changed your ISP recently as we have had a few reports of some users having difficulty getting uk-wire via their ISP

Looking for some help please, not urgent.

Everything is fine on PC but bought a laptop and there is no response when I click on the charts, trades or news from my stockwatch. I can read the RNS etc under news but not when its in streaming mode where again there s no response when clicking on the news items.

Any suggestions

thanks

Mick

Mick,

This is more than likely being caused by a pop up blocker either in your firewall or in your browser - I would disable any such blocker you have and then try again to find out if this is causing it,

Ian