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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Mickinvest - 21 Mar 2005 11:51 - 3067 of 7315

Ian

spot on, seems to work if I disable Norton and then log out and back in again, any idea whats required to stop Norton blocking it?

Mick

IanT(MoneyAM) - 21 Mar 2005 11:51 - 3068 of 7315

Mick,

There should be a pop up blocker in there - try just disabling that.

Ian

Mickinvest - 21 Mar 2005 12:25 - 3069 of 7315

Sorted Ian

There is a small toolbar which has site popups allowed but this had made no difference. Also on the toolbar is norton internet security and I unticked the block pop ups which allowed me access to the charts and trades although I could not get the news from streaming. I then got a notice to allow popups from this site and now all 100%.

thanks again, I can hopefully go and watch the trades and chart of Dragon Oil move north from my bed seeing I'm doon with the flu!

Mick

Priscilla - 22 Mar 2005 11:25 - 3070 of 7315

Ian, this morning I keep being asked to re-log in when moving pages. E.g: I was looking at an L2 and keyed in another EPIC and the next page that came up was the log in page not the L2. Same thing happened on the other screen when I wanted to move from one of the posting threads to my stockwatch.

IanT(MoneyAM) - 22 Mar 2005 11:34 - 3071 of 7315

Priscilla,

We made a slight chaneg this morning to fix something, which required us to restart several things - all should be fine now, but can you let me know if you see this again?

Thanks

Ian

Priscilla - 22 Mar 2005 11:41 - 3072 of 7315

All seems fine now. Thanks.

Bullshare - 22 Mar 2005 11:46 - 3073 of 7315

Just so you know where we are at with requests:

Out of interest the market breather is giving us a chance to push forward with some new products so look out for a completely new charting package (web based initially) and a Newswatch -like stockwatch but for news!! These will be in open Beta test in a couple of weeks time. We will then think of some alert mechanisms(audible/visual) to tie in with Newswatch.

We also have a competiton being launched in April, aimed at the active investor/trader with some reasonable prizes. This has been on closed Beta test by some of our users for 3 months and looks very good:-).

Dil - 22 Mar 2005 11:50 - 3074 of 7315

Ian , I still haven't had a copy of shares , no rush just a reminder.

Cheers

IanT(MoneyAM) - 22 Mar 2005 11:59 - 3075 of 7315

Dil,

Strange I sent one out about a week ago as a complimetary copy so you could take a look at it - I will get another in the post for you today.


Ian

Dil - 22 Mar 2005 12:07 - 3076 of 7315

Thanks Ian , will check that wife hasn't hidden it somewhere but I'm pretty sure it didn't arrive.

Seymour Clearly - 05 Apr 2005 07:20 - 3077 of 7315

Ian, I have Armour group (AMR) in my list, there's a news button attached this morning but when I click it I get news as below - a US stock.

04/04/05 23:30 AMR CORP (AMR) American Airlines March traffic, load factor increases AFX

IanT(MoneyAM) - 05 Apr 2005 07:21 - 3078 of 7315

Seymour,

THanks for pointing this out - this will be at our suppliers end where they have asigned a foreign stock with the same epic to this stock - I will pass this onto them,

Ian

Seymour Clearly - 05 Apr 2005 07:29 - 3079 of 7315

OK, thanks.

qwento - 05 Apr 2005 17:58 - 3080 of 7315

Attempting to obtain a quote for NSX gives a servlet exception.

Dil - 05 Apr 2005 23:35 - 3081 of 7315

Ian , did you get my address ... still receieved nothing.

IanT(MoneyAM) - 06 Apr 2005 07:10 - 3082 of 7315

Dil,

Check the post this morning :)

Ian

IanT(MoneyAM) - 06 Apr 2005 07:11 - 3083 of 7315

Qwento,

I will get JT to look into this,

Ian

Dil - 06 Apr 2005 09:13 - 3084 of 7315

Thanks Ian , will check when I get home , much obliged.

Priscilla - 06 Apr 2005 16:19 - 3085 of 7315

Ian, a code-sharing prob. ROK is the EPIC for the London-based share 'ROK Property Solutions'. Sadly it is also the code for ROCKWELL AUTOMATION INC and it is the second of those two companies to whom the news flag at 16.03 relates. Is there a way to choose which ROK I want news from?

qwento - 06 Apr 2005 16:25 - 3086 of 7315

Attempting to obtain a quote for NSX gives a servlet exception.
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