If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Dil,

we are looking into this at the moment - thank yo for pointing it out,

Ian

Dil,

this should have been fixed.

J.

UKX charts of 6 months and more still not working, nudge.

Kayak,

The guys will be taking a look,

Ian

Yep fixed now , cheers J.

CNE high of -7360 I don't think so !

On the custom market scan screens I'm seeing the percentage gain/loss out by a factor of 10.

Ian site really slow today on ntl broadband-also reluctant to bring up trades.

dickiep,

I will get the tech guys to take a look into this.



PW Carnell,

Sorry I missed your post - can you let me know if this happens again today?

Ian

Ian
Tried to get into money am this morning earlier and got the message about site down for essential maitenance,kept trying for about half an hour,still same.
Thought I'd do a search on google and managed to get in through this.
Just thought I'd let you know.
P

Photo,

THis may well of been a cached page from the site downtime we had yesterday - may be worthwhile clearing out your temp internet files,

Ian

Thanks Ian
P

Photomad,

I've just updated our 'down-site' page so that it should never be cached again, this should stop it from happening in the future.

J.

Money am ha been down for me since 3.30 looks like Im the only one.

no not alone , could not get in at 9pm sunday

I've been unable to get in this afternoon and early evening using www.moneyam.com/action/user/login, but could do so via www.moneyam.com. Now the former url is also working.

Guys,

Thanks for this I Will get JT to investigate.

Ian

same problem cant get l2 either this am

PW - we had some network issues during the last 20 mins - can you close your browser and try again please

It's either exceptionally quiet or the Indices and Sector values are not updating.