If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

prodman,

It is working fine - seems that you are struggling to download the applet - can you try Ctrl and F5 to force a refresh - if not can you close your browser and start again to see if this clears it?

Ian

Ian - tried that a few times still no good.

Ian,

I just checked the MAM monitor for final prices, and was pleased to note that my holdings had had reasonable day.

Upon opening my Comdirect portfolio, I was shocked to see a loss on the day, instead of a healthy gain.

I checked the BID prices on the monitor, against Comdirect's figures, and there were sereral differences.

I rang Comdirect, and asked them to check, and they said MAM has the "improved prices", and not yellow strip.

For example, SEY, MAM says 17p bid, whereas Comdirect yellow strip is 16.25.
" " EPD, MAM says 43p bid, Comdirect 40p.

Can you please explain the apparent significant differences?

And I thought I'd had a good day, all blue, and yet I seem to have made a loss!

Andy: Our Bid price is the official LSE close. The LSE takes a snapshot of bid and offer at close of business(4.30pm) which is before the market makers remove their quotes. I think Comdirect are showing you a price after some market makers have closed and removed the best bid and offers(after auction).

To help you to decide which is correct I have looked at the trades just before actual close and at the bid/offers at that time.!!

EPD
MoneyAM
Bid /offer level 1 43/45
Bid /offer level 2 43/45

Last trades of the day confirm bid/offer at 43/44

22/04/05 16:19 44.0 50,000 T 43.0 44.0
22/04/05 16:09 44.0 5,000 O 43.0 44.0
22/04/05 15:36 44.0 7,000 O 43.0 44.0
22/04/05 15:15 44.0 3,679 O 43.0 44.0
22/04/05 15:11 44.0 30,000 O 43.0 44.0
22/04/05 14:51 44.0 2,184 O 43.0 44.0
22/04/05 14:22 43.85 0 O 43.0 44.0



SEY
MoneyAM
Bid /offer level 1 17/17.25
Bid /offer level 2 17/17.25

Last trades of the day confirm bid/offer at 17/17.25

22/04/05 16:30 16.75 250,000 T 17.0 17.25
22/04/05 16:27 17.0 1,750 O 17.0 17.25
22/04/05 16:24 17.0 5,000 O 17.0 17.25
22/04/05 16:23 17.0025 4,001 O 17.0 17.25
22/04/05 16:18 17.34 50,000 O 17.0 17.25
22/04/05 16:17 17.0 40,000 O 17.0 17.25
22/04/05 16:16 17.0 5,000 O 17.0 17.25
22/04/05 16:12 17.12 150,000 O 17.0 17.25

To be honest there seem to be many differing prices. In the feed from the LSE for example they tell us 17/17.25, on their own site they have 16.75/17.25 with a mid of 17.25 which does not make sense either way.

Hope all this helps

Mike

My non streaming stockwatch doesn't work.

Dil,

I will let JT know - this is prbably related to the other problem we are having this morning,

Ian

There's still the annoying fact that to get up-to-date five-day and streaming charts on terminals they have to be refreshed after 8am - just when you need them most. It didn't used to be like that - it used to be that when it was opened up in the morning the streaming chart was ready for action.

Maggot,

I will speak to James with regard to the new charts package that is being worked on and ask hime whether this will be possible when that is released - I will let you know if due course.

Ian

Thanks, Ian :-)

Ian , Low of day showing as 4.86p for NLR on non streaming.

Its taken a bit of a stuffing recently but not that much.

Cheers

Dil,

I will take a look.

Ian

Dil,

It would seem that a trade went through at 12.05 for 4.86, so what is being reported is information we receive directly and do not manipulate in any way - and therefore is correct. I have checked on a number of different data sources and this trade is showing on all of them. Strange but true.


28/04/05 12:05 4.86 10,000 X

lol , well the pratt who entered that trade meant 4.86 or 486p , whats the chances of that trade being corrected at some point ?

Dil,

I am not sure - we can only report what is entered into teh feed.

Ian

Yes I understand that Ian , sometimes they correct / delete trades from the LSE I think.

I'm no longer receiving midday and closing report e-mails - in fact haven't for a few days now.

Hotei,

it's possible your email account bounced a few which would trigger an automatic unsubscribe.

please go to the 'my account' section of the website and choose 'mailing list subscriptions'

J.

stockwatch page not loading,something to do with java.
I have used the link to install java (sun) but still not loading.
below is the console report.
Java Plug-in 1.5.0_03
Using JRE version 1.5.0_03 Java HotSpot(TM) Client VM
User home directory = C:\Documents and Settings\GRAEME
network: Loading user-defined proxy configuration ...
network: Proxy list:
network: Proxy override: null
network: Done.
network: Loading manual proxy configuration ...
network: Done.
network: Proxy Configuration: Manual Configuration
Proxy:
Proxy Overrides:

basic: Cache is enabled
basic: Location: C:\Documents and Settings\GRAEME\Application Data\Sun\Java\Deployment\cache\javapi\v1.0
basic: Maximum size: unlimited
basic: Compression level: 0

----------------------------------------------------
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
l: dump classloader list
m: print memory usage
o: trigger logging
p: reload proxy configuration
q: hide console
r: reload policy configuration
s: dump system and deployment properties
t: dump thread list
v: dump thread stack
x: clear classloader cache
0-5: set trace level to
----------------------------------------------------

basic: Registered modality listener
basic: Referencing classloader: sun.plugin.ClassLoaderInfo@a6aeed, refcount=1
basic: Added progress listener: sun.plugin.util.GrayBoxPainter@1006d75
basic: Loading applet ...
basic: Initializing applet ...
basic: Starting applet ...
network: Connecting http://streamer.moneyam.com:80/dsappletMar24.jar with proxy=DIRECT
java.net.UnknownHostException: streamer.moneyam.com
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at sun.net.NetworkClient.doConnect(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at sun.plugin.net.protocol.http.HttpUtils.followRedirects(Unknown Source)
at sun.plugin.cache.CachedJarLoader.isUpToDate(Unknown Source)
at sun.plugin.cache.CachedJarLoader.loadFromCache(Unknown Source)
at sun.plugin.cache.CachedJarLoader.load(Unknown Source)
at sun.plugin.cache.JarCache.get(Unknown Source)
at sun.plugin.net.protocol.jar.CachedJarURLConnection.connect(Unknown Source)
at sun.plugin.net.protocol.jar.CachedJarURLConnection.getJarFile(Unknown Source)
at sun.misc.URLClassPath$JarLoader.getJarFile(Unknown Source)
at sun.misc.URLClassPath$JarLoader.(Unknown Source)
at sun.misc.URLClassPath$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at sun.misc.URLClassPath.getLoader(Unknown Source)
at sun.misc.URLClassPath.getLoader(Unknown Source)
at sun.misc.URLClassPath.getResource(Unknown Source)
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(Unknown Source)
at sun.applet.AppletClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.applet.AppletClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.applet.AppletClassLoader.loadCode(Unknown Source)
at sun.applet.AppletPanel.createApplet(Unknown Source)
at sun.plugin.AppletViewer.createApplet(Unknown Source)
at sun.applet.AppletPanel.runLoader(Unknown Source)
at sun.applet.AppletPanel.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
basic: WARNING: error reading http://streamer.moneyam.com:80/dsappletMar24.jar from cache.
basic: httpCompression = true
basic: Downloading http://streamer.moneyam.com:80/dsappletMar24.jar to cache
basic: encoding = null for http://streamer.moneyam.com:80/dsappletMar24.jar
network: Connecting http://streamer.moneyam.com:80/com/deltastream/applet/stock/StockApplet.class with proxy=DIRECT
network: Connecting http://streamer.moneyam.com:80/com/deltastream/applet/stock/StockApplet/class.class with proxy=DIRECT
load: class com.deltastream.applet.stock.StockApplet.class not found.
java.lang.ClassNotFoundException: com.deltastream.applet.stock.StockApplet.class
at sun.applet.AppletClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.applet.AppletClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.applet.AppletClassLoader.loadCode(Unknown Source)
at sun.applet.AppletPanel.createApplet(Unknown Source)
at sun.plugin.AppletViewer.createApplet(Unknown Source)
at sun.applet.AppletPanel.runLoader(Unknown Source)
at sun.applet.AppletPanel.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: open HTTP connection failed.
at sun.applet.AppletClassLoader.getBytes(Unknown Source)
at sun.applet.AppletClassLoader.access$100(Unknown Source)
at sun.applet.AppletClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
... 10 more
basic: Exception: java.lang.ClassNotFoundException: com.deltastream.applet.stock.StockApplet.class
java.lang.ClassNotFoundException: com.deltastream.applet.stock.StockApplet.class
at sun.applet.AppletClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.applet.AppletClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.applet.AppletClassLoader.loadCode(Unknown Source)
at sun.applet.AppletPanel.createApplet(Unknown Source)
at sun.plugin.AppletViewer.createApplet(Unknown Source)
at sun.applet.AppletPanel.runLoader(Unknown Source)
at sun.applet.AppletPanel.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: open HTTP connection failed.
at sun.applet.AppletClassLoader.getBytes(Unknown Source)
at sun.applet.AppletClassLoader.access$100(Unknown Source)
at sun.applet.AppletClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
... 10 more
basic: Modality pushed
basic: Modality popped
basic: Modality pushed
basic: Modality popped

any help in how to sort it.......
thanks Graeme.

did not know it was that big.........

GRAEME,

Can you close down your browser and try again for me please?

Ian