If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Dil,

I am not sure - we can only report what is entered into teh feed.

Ian

Yes I understand that Ian , sometimes they correct / delete trades from the LSE I think.

I'm no longer receiving midday and closing report e-mails - in fact haven't for a few days now.

Hotei,

it's possible your email account bounced a few which would trigger an automatic unsubscribe.

please go to the 'my account' section of the website and choose 'mailing list subscriptions'

J.

stockwatch page not loading,something to do with java.
I have used the link to install java (sun) but still not loading.
below is the console report.
Java Plug-in 1.5.0_03
Using JRE version 1.5.0_03 Java HotSpot(TM) Client VM
User home directory = C:\Documents and Settings\GRAEME
network: Loading user-defined proxy configuration ...
network: Proxy list:
network: Proxy override: null
network: Done.
network: Loading manual proxy configuration ...
network: Done.
network: Proxy Configuration: Manual Configuration
Proxy:
Proxy Overrides:

basic: Cache is enabled
basic: Location: C:\Documents and Settings\GRAEME\Application Data\Sun\Java\Deployment\cache\javapi\v1.0
basic: Maximum size: unlimited
basic: Compression level: 0

----------------------------------------------------
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
l: dump classloader list
m: print memory usage
o: trigger logging
p: reload proxy configuration
q: hide console
r: reload policy configuration
s: dump system and deployment properties
t: dump thread list
v: dump thread stack
x: clear classloader cache
0-5: set trace level to
----------------------------------------------------

basic: Registered modality listener
basic: Referencing classloader: sun.plugin.ClassLoaderInfo@a6aeed, refcount=1
basic: Added progress listener: sun.plugin.util.GrayBoxPainter@1006d75
basic: Loading applet ...
basic: Initializing applet ...
basic: Starting applet ...
network: Connecting http://streamer.moneyam.com:80/dsappletMar24.jar with proxy=DIRECT
java.net.UnknownHostException: streamer.moneyam.com
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at sun.net.NetworkClient.doConnect(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at sun.plugin.net.protocol.http.HttpUtils.followRedirects(Unknown Source)
at sun.plugin.cache.CachedJarLoader.isUpToDate(Unknown Source)
at sun.plugin.cache.CachedJarLoader.loadFromCache(Unknown Source)
at sun.plugin.cache.CachedJarLoader.load(Unknown Source)
at sun.plugin.cache.JarCache.get(Unknown Source)
at sun.plugin.net.protocol.jar.CachedJarURLConnection.connect(Unknown Source)
at sun.plugin.net.protocol.jar.CachedJarURLConnection.getJarFile(Unknown Source)
at sun.misc.URLClassPath$JarLoader.getJarFile(Unknown Source)
at sun.misc.URLClassPath$JarLoader.(Unknown Source)
at sun.misc.URLClassPath$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at sun.misc.URLClassPath.getLoader(Unknown Source)
at sun.misc.URLClassPath.getLoader(Unknown Source)
at sun.misc.URLClassPath.getResource(Unknown Source)
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(Unknown Source)
at sun.applet.AppletClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.applet.AppletClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.applet.AppletClassLoader.loadCode(Unknown Source)
at sun.applet.AppletPanel.createApplet(Unknown Source)
at sun.plugin.AppletViewer.createApplet(Unknown Source)
at sun.applet.AppletPanel.runLoader(Unknown Source)
at sun.applet.AppletPanel.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
basic: WARNING: error reading http://streamer.moneyam.com:80/dsappletMar24.jar from cache.
basic: httpCompression = true
basic: Downloading http://streamer.moneyam.com:80/dsappletMar24.jar to cache
basic: encoding = null for http://streamer.moneyam.com:80/dsappletMar24.jar
network: Connecting http://streamer.moneyam.com:80/com/deltastream/applet/stock/StockApplet.class with proxy=DIRECT
network: Connecting http://streamer.moneyam.com:80/com/deltastream/applet/stock/StockApplet/class.class with proxy=DIRECT
load: class com.deltastream.applet.stock.StockApplet.class not found.
java.lang.ClassNotFoundException: com.deltastream.applet.stock.StockApplet.class
at sun.applet.AppletClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.applet.AppletClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.applet.AppletClassLoader.loadCode(Unknown Source)
at sun.applet.AppletPanel.createApplet(Unknown Source)
at sun.plugin.AppletViewer.createApplet(Unknown Source)
at sun.applet.AppletPanel.runLoader(Unknown Source)
at sun.applet.AppletPanel.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: open HTTP connection failed.
at sun.applet.AppletClassLoader.getBytes(Unknown Source)
at sun.applet.AppletClassLoader.access$100(Unknown Source)
at sun.applet.AppletClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
... 10 more
basic: Exception: java.lang.ClassNotFoundException: com.deltastream.applet.stock.StockApplet.class
java.lang.ClassNotFoundException: com.deltastream.applet.stock.StockApplet.class
at sun.applet.AppletClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.applet.AppletClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.applet.AppletClassLoader.loadCode(Unknown Source)
at sun.applet.AppletPanel.createApplet(Unknown Source)
at sun.plugin.AppletViewer.createApplet(Unknown Source)
at sun.applet.AppletPanel.runLoader(Unknown Source)
at sun.applet.AppletPanel.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: open HTTP connection failed.
at sun.applet.AppletClassLoader.getBytes(Unknown Source)
at sun.applet.AppletClassLoader.access$100(Unknown Source)
at sun.applet.AppletClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
... 10 more
basic: Modality pushed
basic: Modality popped
basic: Modality pushed
basic: Modality popped

any help in how to sort it.......
thanks Graeme.

did not know it was that big.........

GRAEME,

Can you close down your browser and try again for me please?

Ian

Ian - My stockwatch is running OK but all trades data and quotes are Friday's figures.
Can you restart it, or prod the data providers(whatever works best!)...

Rgds
dell

dell,

We are taking a look into this at the moment - I will update you as soon as possible.

Ian

IanT.
its now working ok. Thank you.
Graeme.

Ian,
I am still unable to acess market maker to market maker page.
Brian

Brian,

There is a problem with this at the moment, but we will be putting a fix in at lunch time so it should be available this afternoon.

Ian

Hi Ian,

Dow chart not working this evening ?

kaj

Looks like all the intraday charts stopped at 15:30 !

Ian,
Thanks Ian. Working OK now.

Regards Brian

Guys,

We will take a look to see if there was a problem with the charts yesterday evening.

Ian

EDIT: Looks like there was a problem yesterday - JT restarted the chart functions before open this morning so all should now be fine - apologies for the inconvenience,

DWV : The TradeSeeker Level1 and Level2 feed is showing 1060 - 1058. TradeSeeker Level2 feed is showing an offer of 153 @ 1058 timed 07:52

MoneyAM feed seems OK.

What is going on here ?

qwento,

I will get Jonathan to take a look.

Ian

qwento,

What happens if you reconnect? If it's still the same then there may be a bug in the TradeSeeker code...?

J.

TullettJ - It did eventually clear itself. The Level1 code is fairly straight forward - it reports what MoneyAM sends down the line.

In the case of DWV earlier today, both the Level1 and Level2 streams were showing the same incorrect data. Same thing has happened on AGK and GET this morning.

It just appears that the Level1 stream suffers from an increasing number of 'glitches'. From what I can gather, and it's only a guess, they are caused by rogue orders sitting in the SETS/SETSMM order book.