If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

did not know it was that big.........

GRAEME,

Can you close down your browser and try again for me please?

Ian

Ian - My stockwatch is running OK but all trades data and quotes are Friday's figures.
Can you restart it, or prod the data providers(whatever works best!)...

Rgds
dell

dell,

We are taking a look into this at the moment - I will update you as soon as possible.

Ian

IanT.
its now working ok. Thank you.
Graeme.

Ian,
I am still unable to acess market maker to market maker page.
Brian

Brian,

There is a problem with this at the moment, but we will be putting a fix in at lunch time so it should be available this afternoon.

Ian

Hi Ian,

Dow chart not working this evening ?

kaj

Looks like all the intraday charts stopped at 15:30 !

Ian,
Thanks Ian. Working OK now.

Regards Brian

Guys,

We will take a look to see if there was a problem with the charts yesterday evening.

Ian

EDIT: Looks like there was a problem yesterday - JT restarted the chart functions before open this morning so all should now be fine - apologies for the inconvenience,

DWV : The TradeSeeker Level1 and Level2 feed is showing 1060 - 1058. TradeSeeker Level2 feed is showing an offer of 153 @ 1058 timed 07:52

MoneyAM feed seems OK.

What is going on here ?

qwento,

I will get Jonathan to take a look.

Ian

qwento,

What happens if you reconnect? If it's still the same then there may be a bug in the TradeSeeker code...?

J.

TullettJ - It did eventually clear itself. The Level1 code is fairly straight forward - it reports what MoneyAM sends down the line.

In the case of DWV earlier today, both the Level1 and Level2 streams were showing the same incorrect data. Same thing has happened on AGK and GET this morning.

It just appears that the Level1 stream suffers from an increasing number of 'glitches'. From what I can gather, and it's only a guess, they are caused by rogue orders sitting in the SETS/SETSMM order book.

Bug in level 2 screen, the summary order version. When in auction and there is one market order at the top of one of the sides, the price reads MKT as it should. When instead more than one MKT order is being summarised, the price reads "999,999" if on the left or "0" if on the right. The 'all orders' version of the screen is correct in the same circumstances.

Kayak,

As auction is over for another day I will take a look into this tomorrow and also pass it onto the tech boys to take a look.

Ian

These last few days I've needed to log in twice - once on start up the instantly again if using the traders thread. I have cleared cache etc but no difference. Is it me or the site please?

kernow,

I will pass this onto the tech guys.

Ian

Thanks Ian - and make that three times this am.