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Maintenance: Site downtime Friday 6th August @ 23:45.     

TullettJ (MoneyAM) - 05 Aug 2004 13:18

Hello.

Since the switch over we have had a few teething issues, so to save you reading all the posts on this thread, ill list the ones that have been found, and when they have been fixed, cross them out. If things are not working despite being 'fixed', ill put them back on the list.

MoneyAM Website
Closing bid/offer prices skewed
Charts: OHLC not being saved, breaking candle sticks.
Market Scan issues.



If there is any that I have missed, please let us know.

J.

SueHelen - 12 Aug 2004 13:42 - 317 of 616

The percentages are incorrect....

torquay - 12 Aug 2004 13:42 - 318 of 616

Not quite resolved,price changes are completely out of sync.
HBOS up 7 showing -17.5 LGEN -.5 against -4.5

TullettJ (MoneyAM) - 12 Aug 2004 13:42 - 319 of 616

optomistic,

what ones in particular?

J.

optomistic - 12 Aug 2004 13:43 - 320 of 616

AV. SVT, KEL, THUS edit and others

martincoops - 12 Aug 2004 13:54 - 321 of 616

Looks like it has an out of date version. The News for Ros is dated the 10th

Oakapples142 - 12 Aug 2004 13:54 - 322 of 616


Mine too are all beserk but it is good mental exercise to take the yesterday close and to-days mid and work our the percentages myself.

torquay - 12 Aug 2004 14:03 - 323 of 616

Some of the price changes have corrected,but there are some still showing incorrect.

TullettJ (MoneyAM) - 12 Aug 2004 14:03 - 324 of 616

All,

I am restarting streaming again, we found the cauase of the problem. expect slowness for 3-5 minutes.

J.

TullettJ (MoneyAM) - 12 Aug 2004 14:08 - 325 of 616

I think I want to cry :(

LEEWINK - 12 Aug 2004 14:13 - 326 of 616

can you check the prices, on NML its showing down 19 odd percent, its not.

I'm sure its just a glitch though, lee

TullettJ (MoneyAM) - 12 Aug 2004 14:17 - 327 of 616

LEEWINK,

Yes, we are dealing with this at the moment. I received your email, but am slightly (quite) behind on them at the moment, will get back to you on that.

J.

LEEWINK - 12 Aug 2004 14:18 - 328 of 616

cheers

stockbunny - 12 Aug 2004 14:21 - 329 of 616

Err excuse me..I don't like to rain on your parade or anything but I've
lost all info on stockwatch...blank grey screen...if you feel in need of
a large drink please drop into the tea-rooms and try not to cry...

TullettJ (MoneyAM) - 12 Aug 2004 14:24 - 330 of 616

All,

Im restarting one last time (if this doesnt work, im going home!)

Thank you all so much for being patient with us on this matter, it has been just as frustrating for us to find the issue.

J.

TullettJ (MoneyAM) - 12 Aug 2004 14:25 - 331 of 616

stockbunny,

in 5 mins can you please hold the control key and click the refresh button?

that should sort it.

Thanks,
J.

gunnergonk - 12 Aug 2004 14:25 - 332 of 616

also could you check out the fact that my ftse price keeps changing from live to 15mins delayed then back again also i keep disconnecting and it wont reconnect, when it does reconnect after several attemps the information is next to useless because its still got trades on from yesterday also the trade times are wrong (nml) i havent been able to get a streaming chart thats correct for days and most of my trade lists (if i can get them to appear) are completley blank! sorry to heap even more work on top of you but as i pay for this service i expect it to work.
thanks.
pete

optomistic - 12 Aug 2004 14:25 - 333 of 616

And the 'N's' came and then 'N's' went. Don't worry TJ we can exist without them for a while. You see we can be understanding :0)

TullettJ (MoneyAM) - 12 Aug 2004 14:29 - 334 of 616

optomistic,

rather than having old news flags, i decided to clear them out. Any new news today will flag up...

gunnergonk,

As per my posts on here, I have been restarting the services attemping to get the correct change prices up. I think the last attempt was sucessful.

As you are not on a 'plus' level, your FTSE should be delayed.

J.

TullettJ (MoneyAM) - 12 Aug 2004 14:31 - 335 of 616

All,

If streaming is playing up, please press the control key and then click the 'refresh' button on your browser.

If it still plays up, please delete all temporary internet files via the Tools/Internet Options menu and then reload the page.

Sorry for the inconvenience this restarting has caused.

J

Oakapples142 - 12 Aug 2004 14:37 - 336 of 616


Thanks Tullet - all OK now and mostly in blue!!!
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