If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

qwento,

if you can send your list over it would be useful.

J.

JT - Sure, i'll run a check after hours and email the results.

MM stocks are showing '0' as mid in stockwatch. Level 2 is OK.

Kayak,

Unfortunately, this is due to an outage our suppliers had before open. Therefore, some of the MM stocks have been affected with the zero price, which unfortunately will not change until a trade goes through on it.

Please accept my apologies for the inconvenience,

Regards

Ian

When I try to view Shares mag online the message comes that my subscription does not include access to this feature!!!!

Maggot,

I will E mail you to resolve this,

Ian

Another week on - sorry to be a pain but :

NSX still dyslexic

Any timescales on getting intraday data for the list of 200+ stocks emailed to JT ?

qwento,

I will get JT to contact you.

Ian

qwento,

I didn't recieve an email from you.

J.

qwento,

I just checked our graphs and we're showing:
NSX as Fledgling Index (correct) and NXS as Nexus Management.

What's the problem?

JT - You try a quote on NSX ! My Level1 feed shows NSX as Nexus !!!!!

I will send the email AGAIN!

Qwento,

Thanks - we will be looking into it today,

Ian

Email has been sent to JT listing the stocks missing intraday data.

NSX is fixed - many thanks :-)

Just found that my internal mail was not activated, and profile details all reset to null.

The only explanation I can think of is that in the last few months, I upgraded and then downgraded my subscription.

If this causes the change of user profile, might I suggest that the fact be included somewhere, or the system changed so that the profile remains the same.

Piptrader,

Upgrading and downgrading details wouldn't remove your BB profile. Once it's been set up, it stays set up.

The only explaination is that it wasn't set up in the first place...?

J.

J - it definitely was! I've received internal mail in the past, and one poster commented on my then-published location!

Ah well, another of life's little mysteries :-)

Piptrader,

Each BB has its own profile, so just setting one up on the IR won't set one up on the TR...

J.

RNS news not working (again)- page cannot be displayed. eg FTO from stockwatch or newswatch.

J - my subs went from Premier up to Active and back to Premier. Never had less than Premier. Would that account for it?