If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

cvovenant - no I didn't but have now - I will get the guys to take a look into this,

Ian

covenant,

This should now be resolved,

Regards

Ian

Intraday charts says PILK is not known, but it's OK on the long-term charts.

Maggot,

I will get the guys to take a look,

Ian

Maggot,

Apologies for that - I will get James to take a look at showing yesterdays intraday before open - in the meantime, the chart should start to plot normally at 8am

Charts not working properly for RSA. The grid is showing a range 200p up to 4600p, so that - being in the 75-85p range - the line is barely visible at the bottom of the grid.

covenant,

I will get the guys to take a look,

Ian

Just logged in at home, clicked on a couple of threads and had to log in again to get into a third thread - all on the Traders' room - only minutes later!!! Not the end of the world but annoying.

RNS news links give internal server error message. Umpteenth time RNS has been down. No doubt a supplier problem again!
Agree SC - I find myself logging in 3/4 times during every day

Ian
No RNS announcements on the news.
P

Photo,

Seems to be a problem with our suppliers I will contact them to look into it,

Ian

Thanks for sorting Ian

Another chart which is incorrect. There was no intraday dip as shown.

covenant,

Please accept my apologies for this - I will get James to sort it out,

Ian

Thanks Ian.

Unable to obtain intraday charts on IGG.

qwento,

Sorry I missed this earlier this morning - JT has just restarted it and it should start plotting in the next few minutes,

Ian

is anyone else finding using this thing like trying to knit fog, i`ve re-booted 6 times,

Sequestor,

Is there any particular area of the site you are having problems with - it is all working as it should at the moment.

Ian

just re-booted again working now- both the bb`s were hanging.