Sorry for topic alteration
Not sure if anyone can help on this?
Outlook express e-mail working fine except one e-mail received Friday evening
(reputable source, comes every Friday evening from US, no attachments)
It can't be opened, or deleted or anything elsed. Every time you try and do anything with it it sends Outlook Express into not responding mode. You can then X out of Outlook Express and reopen and deal with any other e-mail but if you have anything to do with the offending e-mail it is all back to not responding mode.
Now, i suppose it could just sit there for ever but anyone have any idea how to get rid of it

hodgkins did you notice post 3255?

those symptoms could be cause by a very large email message? how big is the message?

Spaceman, thanks. Definitely no attachments. Similar e-mail (it has quite a lot of information within) comes every week and not normally a problem!

hodgkins, can you do a Right click and then delete the message? if right click works have a look at the properties as well.

hodgins

Try accessing ypur email through a web browser to see if it is still on your POP3 server. http://www.mail2web.com should do it.

Spaceman, thanks again but right click brings up the options including delete but still sends it to Outlook Express not responding.
All other e-mails working fine although if you delete the one above it it also sends it to Outlook Express not responding

Optimist, thanks mail2web.com says I have no messages (ie, NEW ones)
This offending e-mail is effectively in my inbox already but any attempt to open/delete or do anything with it sends Outlook Express to Not Responding mode. All other e-mails acting properly.

hodgins

Well it was worth a try just in case it hadn't been received properly.

I don't use Outlook Express, but there is a clean up facility which may fix it. I suggest that you backup or export your email messages before you try this.

hodgins, apart from a very large attachment, the other common cause for OE not responding is a very large list of recipients (happens when a company sends to a mailing list of thousands and makes the recipient list cc rather than bcc). You could leave it for an hour or so and see whether it eventually displays the message as it may well do, in which case it will be a simple matter to delete it.

Otherwise, click View/Layout and untick Show Preview Pane. Then position the cursor over the message title, right click and delete. Since the message is not being opened it should work fine. By the way, this is a much more secure way to use OE since messages are not opened automatically and you have a chance to inspect them first.

Norton antivirus has found 2 files of malware on my computer; bgichfky.exe and gryyxxkg.exe (lop?) Adaware and spybot do nont find them, neither can I using the search facilities on windows XP. Any ideas on how I can remove them?

I'm considering changing my antivirus protection from Norton to another provider, probably AVG. But I've noticed that the AVG package doesn't include script blocking. Is script blocking essential? What do the experts think, please?

I've started to get a ruck of your email was blocked stuff landing in my junk - last week it was hotmail, today it's btinternet.

hostmaster@ wright-international.com mailing error Mon 09/05 73k
Admin@euphony.net Your email was blocked Mon 09/05 72k
service@ parcelsend.co.uk Your email was blocked Mon 09/05 73k

I already adawared and spybotted a few times, and I appear not to have anything nasty. Just wondering what's brought this on.
And no, I don't have Norton on this machine :S

Ditto Choccie,

It started last night and has carried on this morning and looks very suspicious to me. As well as saying "Your email was blocked", some e-mails say "Your username and password is attached" and they all include a nasty little zip file as an attachment.

edit: They tend to cleverly spoof organisations which I know.

sutherlh1

Try a giving yourself a Housecall from Trend Micro.

It should be slap bang up to date with all the latest virus knowledge too.

Yep, Hils - I even had one from sothebys :) I've had the password stuff too - they all come with 73k attachments.

Chocolat

It could be that something has hijacked your computer and is sending emails from it. You need to do an anti virus scan as well as using Spybot and Adaware.

The other possibility is that someone is using your email address to send out these emails. there's not a lot you can do about that, but an inspection of the header details may show where they originate.

Choc/hilary, these are just the latest fad in virus emails, nothing to do with you. They are made to look a bit (not much) like messages from a mail server to tempt you to open the attachment. As you suspected hilary this would not have been advisable.

The new Microsoft Windows AntiSpyware* (Beta) has been getting good reviews.
eg: came top in last month's PC Answers spyware products review.

Free by download from http://www.microsoft.com

*(previously from Giant Software but now owned and developed by MS)

It doesn't, however, currently repair CoolWebSearch malware variants (for which CWShredder (free) or SpySubtract Pro 2.6 (a fuller Intermute product including CWShredder, 16) or manual removal following eg Symantec instructions, might still be required.)

Cheers K - I was hoping it was as simple as that. At least I could report the MSN ones, whether or not it works is another matter of course - I never touch anything in my junk box...even the advfn stuff ;) And you're right of course, Optimist - I won't be sure of much until I've run a proper virus check.

Speaking of Symantec, I received an odd email with their sender name in the junk a while back - didn't open that either.

hostmaster@ tiscali.co.uk FwD: Your Password Mon 09/05 72k
service@faxsav.com mailing error Mon 09/05 72k
hostmaster@ btopenworld.co Your Password Mon 09/05 72k

They're good aren't they..

Kayak, thanks for trying to help re rogue e-mail.
Clicking View/Layout and then unticking Show Preview pane/ok, then right click delete certainly highlighted the offender in blue and got the computer groaning but didn't delete it. It jammed up the page and everything else rather than send it to non responding mode.
Turning on again Show Preview pane doesn't stay unticked?