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Maintenance: Site downtime Friday 6th August @ 23:45.     

TullettJ (MoneyAM) - 05 Aug 2004 13:18

Hello.

Since the switch over we have had a few teething issues, so to save you reading all the posts on this thread, ill list the ones that have been found, and when they have been fixed, cross them out. If things are not working despite being 'fixed', ill put them back on the list.

MoneyAM Website
Closing bid/offer prices skewed
Charts: OHLC not being saved, breaking candle sticks.
Market Scan issues.



If there is any that I have missed, please let us know.

J.

LEEWINK - 12 Aug 2004 14:18 - 328 of 616

cheers

stockbunny - 12 Aug 2004 14:21 - 329 of 616

Err excuse me..I don't like to rain on your parade or anything but I've
lost all info on stockwatch...blank grey screen...if you feel in need of
a large drink please drop into the tea-rooms and try not to cry...

TullettJ (MoneyAM) - 12 Aug 2004 14:24 - 330 of 616

All,

Im restarting one last time (if this doesnt work, im going home!)

Thank you all so much for being patient with us on this matter, it has been just as frustrating for us to find the issue.

J.

TullettJ (MoneyAM) - 12 Aug 2004 14:25 - 331 of 616

stockbunny,

in 5 mins can you please hold the control key and click the refresh button?

that should sort it.

Thanks,
J.

gunnergonk - 12 Aug 2004 14:25 - 332 of 616

also could you check out the fact that my ftse price keeps changing from live to 15mins delayed then back again also i keep disconnecting and it wont reconnect, when it does reconnect after several attemps the information is next to useless because its still got trades on from yesterday also the trade times are wrong (nml) i havent been able to get a streaming chart thats correct for days and most of my trade lists (if i can get them to appear) are completley blank! sorry to heap even more work on top of you but as i pay for this service i expect it to work.
thanks.
pete

optomistic - 12 Aug 2004 14:25 - 333 of 616

And the 'N's' came and then 'N's' went. Don't worry TJ we can exist without them for a while. You see we can be understanding :0)

TullettJ (MoneyAM) - 12 Aug 2004 14:29 - 334 of 616

optomistic,

rather than having old news flags, i decided to clear them out. Any new news today will flag up...

gunnergonk,

As per my posts on here, I have been restarting the services attemping to get the correct change prices up. I think the last attempt was sucessful.

As you are not on a 'plus' level, your FTSE should be delayed.

J.

TullettJ (MoneyAM) - 12 Aug 2004 14:31 - 335 of 616

All,

If streaming is playing up, please press the control key and then click the 'refresh' button on your browser.

If it still plays up, please delete all temporary internet files via the Tools/Internet Options menu and then reload the page.

Sorry for the inconvenience this restarting has caused.

J

Oakapples142 - 12 Aug 2004 14:37 - 336 of 616


Thanks Tullet - all OK now and mostly in blue!!!

TullettJ (MoneyAM) - 12 Aug 2004 14:38 - 337 of 616

Oakapples142,

For a small bung I can make all your stockwatch blue ;)

SueHelen - 12 Aug 2004 14:39 - 338 of 616

The percentages are fixed now. Thankyou.

apple - 12 Aug 2004 14:40 - 339 of 616

J.

Thanks for the list

BUT the news flag is still not showing on stockwatch even though you have listed it as fixed.

Eg. XTA has news today.

It has got 7 AFX & 1 RNS TODAY!

stockbunny - 12 Aug 2004 14:49 - 340 of 616

Working OK now - much thanks!!

TullettJ (MoneyAM) - 12 Aug 2004 14:56 - 341 of 616

apple,

The news flag will work from now onwards, ie, any news recieved from now onwards will flag as news. Tomorrow it will work as expected.

J.

SueHelen - 12 Aug 2004 15:02 - 342 of 616

Any updates on the charts front Tullet, the candlesticks are still not present, and other indicators are not getting updated.

torquay - 12 Aug 2004 15:37 - 343 of 616

15 mins Delayed has gone walkabouts.

TullettJ (MoneyAM) - 12 Aug 2004 15:54 - 344 of 616

SueHelen,

Am looking now.

Torquay,
But the prices are right yes? If so, I dont want to restart anything...

teletigger - 12 Aug 2004 16:23 - 345 of 616

Hmmm...one sneeze from Tullett could blow this company out of the water. Now, might be a good time to discuss remunerations Tullett :-)
regards

TullettJ (MoneyAM) - 12 Aug 2004 16:26 - 346 of 616

All,

New installers for the PocketPC and Symbian phones are now available (MoneyAM Mobile). If you go to: http://www.moneyam.com/mobile and click on 'download' you will be able to get the files.

For the p800/p900, if you go to that link on your mobile, you will be able to download and install without your sync cradle.

Any problems, please post below.

J.

TullettJ (MoneyAM) - 12 Aug 2004 16:27 - 347 of 616

teletigger,

You read my mind ;)

J.
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