Melnibone
- 16 Jan 2004 18:31
- 33 of 36
Thanks for the reply little woman.
Mine has been a lot worse than that, this week.
I think Testex said they were having technical
problems yesterday.
Everything just freezes. Nothing will respond.
I've left it for up to 15 Minutes and it still
doesn't come good.
The only way I can get a response is to reboot the computer,
and there's nothing wrong with my computer, everything else
is working perfectly.
I thought, perhaps, that I'd got a faulty update last Friday,
but if that was the case then why would it work perfectly
the rest of the time?
At the moment it's flying along at the speed of light.
Puzzling. If it doesn't sort itself out over the weekend, it
usually does the second week after an update, I'll give them
a call.
Melnibone.
Melnibone
- 16 Jan 2004 18:37
- 34 of 36
Aha!
Just read my e-mail.
They are closing from 2100 Hrs tonight to do software maintenance
right through to 2000 Hrs on Sunday.
Melnibone.
Druid2
- 16 Jan 2004 21:17
- 35 of 36
Melinbourne - Yes I've been having problems with D4F freezing up all the time but it worked in my favour today. When BARC was above 530 I tried to place a limit long at 530 but nothing happened. I then tried to place the same order again and again nothing happened so I then decided not to bother doing the trade. Later in the day when I was checking I noticed that BOTH of the limit orders had been triggered. Looked at BARC price and it was 528 so I was a bit upset. However, later, when BARC price went up I was able to place a "stop in profit" on both orders at 531 to lock in 1 point on each order. Very lucky but makes me wonder what could have happened if the price had gone against me.
Have a good weekend all.
Melnibone
- 17 Jan 2004 13:55
- 36 of 36
Thanks for the replys Testex and Druid2.
Looks like they've got some bugs at their end that they will
hopefully sort out this weekend.
I've had a similar situation to your BARC trade in the past.
I tried to take profit by closing a FTSE short.
Nothing happened so I tried to place the order again.
Still nothing happened. The system froze and I didn't
have a clue what was happening.
I rebooted the computer and tried to get everything working again.
Two trades appeared on my trades blotter.
The original buy had closed the short in profit but the second
trade had activated as well.
I now found myself Long in a falling market.
I phoned up and explained what had happened. They checked it out
there and then and cancelled the second trade which was now in
a loss, no problem.
They probably would have done the same with your second BARC trade
but left the original order standing as that had been your original
intention.
If something likes this happens you should always give them a call
and give them a chance to sort matters out fairly and amicably.
I find that if you are polite and honest with people then most
folk reciprocate.
You reap what you sow and all that kind of stuff.
Melnibone.