If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

DocProc,

Thank you for pointing this out - we haven't had any problems this morning, but we will take a look into it,


Ian

Hello,

This thread has now been placed on both of the BBs (Investors' Room and the Traders' Room) and is now the central spot to raise issues about functionality of the site or to suggest enhancements.

If you're having any problems, or want to suggest some improvements, please post here.

J.

Whenever I move the mouse cursor near the top of the screen I get a

tz_banner_00003996_style is null or not an object

error message

qwento,

This is actually an advert,it should be displaying an ad, but for some reson it is not for youat the moment,

Ian

I was looking at some share 'Trades'.

I feel there is a massive difficulty in looking at information on this page when compared with the visual ease of being able to look at and digest the 'default' version of 'Trades'.

Indeed, I cannot do it, except with great concentration and difficulty.

There is even a 'two decimal points problem' for 'whole pence prices'. This causes a numerical misalignment of figures in columns.

Uurgh!

Surely you can do better? Colour? Boldness?

DocProc,

The default trades page would be the streaming version, what setting are you changing when you get the other display?

Ian

Just got to page 10 and I'm still reading posts from 17 Dec 2002.

Is this just a ruse to make me upgrade?

angi,

The boards work the same on every level of subscription. When you say you got to page 10 is this by using the navigation buttons on the main page when you go into the Bulletin Board, or on a particular thread once you have clicked into it? If so which one?

Can you tell me exactly what you are doing and I will try to assist you?

Regards

Ian

There are a fair number of companies for which intraday charts are not showing even though level 2 and daily charts are OK. AQH is the latest example but there are others. Suggest you scan your databases for such stocks! It may be happening with new stocks/name changes etc.

Kayak,

I will get James to take a look at this,

Ian

Is it possible to improve the portfolio feature by speeding up the rate of page refreshment after editing. It is slower than I am.

Fred1new,

This can sometimes be a little slower than the rest of the site, due to the fact that it is drawing information from all over the place and making the calculations. However, I will let the tech boys know and put it on the list to try and speed things up,

Ian

Ian - I sent a list of over 100 stocks missing intraday data to Jonathan earlier in the week. If you would like a copy just let me know.

qwento,

No that is fine, I will speak to Jonathan about it and see where he is at with it.

Ian

Ian

APP have released a RNS today, yet a N has not appeared on Stockwatch? Could you also ask the techies to import the SFU data into APP?

many thanks

pth

pth,

I will pass the APP RNS to our suppliers.

I will get the tech boys to update SFU into APP.

Cheers

Ian

Ian

many thanks, have a nice weekend.

pth

Ian

Couple of companies not showing anything on level 2.

DGO and JKX both show trades for today as normal on right hand sidel but no quotes showing, going to work shortly so not a big deal for today.

cheers

Mick

Mickinvest,

We are aware of this problem and it is related to those stocks which migrated over to SETSMM this morning - I have reported it to our suppplier as it looks liek a problem at their end.

I will update you as soon as possible,

Ian

Sorry.

'Latest First' is a good example of what I mean.