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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Kayak - 26 Jul 2005 15:07 - 3395 of 7315

IOV - no intraday data

IanT(MoneyAM) - 26 Jul 2005 15:10 - 3396 of 7315

I will get James to take a look Kayak

016622 - 26 Jul 2005 15:20 - 3397 of 7315

could somebody have a look at cpk?
not showing a full year.
Thanks.

IanT(MoneyAM) - 26 Jul 2005 15:29 - 3398 of 7315

016622

We are working on a fix for these problems,

Ian

016622 - 26 Jul 2005 15:30 - 3399 of 7315

thanks again.

Martini - 26 Jul 2005 18:47 - 3400 of 7315

I don't seem to be able to logout.

Edit
Seems to be working now.

kernow - 27 Jul 2005 09:25 - 3401 of 7315

UKX 12 month chart shows current level at about 5050 and never higher than about 5120! Other time periods are not displaying at except streaming.

gavdfc - 27 Jul 2005 10:18 - 3402 of 7315

A similar thing seems to be happening on some individual 6 month share charts, RTR, RBS, SIA and others. Looks like pretty much a straight line across the top of the chart for todays price, then falling down to 0p on the left hand side of the chart. Most annoying as it makes the chart useless!

Kayak - 27 Jul 2005 10:32 - 3403 of 7315

FUN no intraday data

Any progress in identifying and fixing all of these stocks without data? There seem to be quite a few of them.

IanT(MoneyAM) - 27 Jul 2005 10:35 - 3404 of 7315

Guys,

The tech boys are working on a permanent solution for the issues raised - they are also taking a look into it now,

Ian

gavdfc - 27 Jul 2005 10:38 - 3405 of 7315

Ian,

Thanks for letting us know.

Gav

paul1812 - 27 Jul 2005 10:43 - 3406 of 7315

Ian

WGT is showing a 11300% increase, I wish. Can you please check

James(MoneyAM) - 27 Jul 2005 10:49 - 3407 of 7315

Hi everybody,

Ian has referred this to me.

I'm looking into things now and will get back to you asap.

James.

IanT(MoneyAM) - 27 Jul 2005 10:50 - 3408 of 7315

paul1812,

Looks like this has had a consolidation of 100 - 1 which is why the percentage rise looks so odd.

Ian

James(MoneyAM) - 27 Jul 2005 11:39 - 3409 of 7315

I've run a fix on a generic error in our data which has repaired some of the charts. From gavdfc's examples, RTR and SIA are now fixed, however RBS is not.

We have recently received a lot of bad data in our feed, which has been traced back beyond our feed provider to the LSE. Our feed provider and the LSE are currently working on a solution to this problem, but in the meantime we will run a complete reload of end of day data tonight. This should fix the charts.

Please accept my apologies for the number of charts that currently have bad data. Fixing this problem is of top priority to us, but unfortunately it is somewhat out of our hands at the moment.

Cheers, James.

mickeyskint - 27 Jul 2005 12:26 - 3410 of 7315

I can't pick up the RNS for HOT from stockwatch. Message says Can't find article.

MS

qwento - 27 Jul 2005 16:41 - 3411 of 7315

As commented on the Traders thread, NGT has changed to NG.

It would be nice to have some intra day charts !!

IanT(MoneyAM) - 27 Jul 2005 16:52 - 3412 of 7315

qwento,

I will get James to do a reload on the chart.

Ian

roma - 27 Jul 2005 16:54 - 3413 of 7315

Ian, All up and running after doing the last download you suggested,it sorted out the problem, thanks again, regards roma

IanT(MoneyAM) - 27 Jul 2005 16:55 - 3414 of 7315

roma,

I got your message - glad all is now fine,

Ian
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