I have recently upgraded my norton and now I cannot get the streaming to work without disabling the security - Can anyone offer any assistance??

utilisada,

I have just replied to your mail - and passed the info onto JT to see whether there is anything in there that may help us. We are also in the process of messing around with a copy of Norton similar to your (I have pro on my pc which differs slightly) and as soon as we have any further info, we will let you know.

Ian

right, nearly finished installing the software so i will be with you in a while (its a slow machine!)

you just bought new software,why dont you go and buy a faster puter :-)

Mega Bucks,

May have to. Is *still* finishing the install.

Its a 933Mhz machine, maybe I should bung some more memory in it (only got 128Mb)

utilisada,

Thank you for you E mail with further details - JT has installed the Norton, and set it to it's highest security setting and has been able to get the streaming working fine first time - which is a little perplexing as we are no nearer to getting the answer for you.

However, the E mail you sent with further information has definately pointed to the fact that the applet is not downloading correctly.

JT has sugested that you try to force a refresh by pressing Ctrl + F5.

Please let me know how you get on.

Ian

Well, I think my only answer is a new computer - It was working perfectly until we upgraded the norton - obviously the norton alone is not the problem but it must be conflicting with something already on my system - I could try uninstalling everything and reinstalling.............

It's strange though that it all works when I disable the norton.

I tried Control + F5 - again, with norton on - no streaming but with it off everything is O.K.

Thanks for your efforts - let me know if you think of anything else.

TullettJ,
128mb ??? big chip cache isn't you showing off?

useless for main ram of course...LOL

utilisada,

I will speak again with Jonathan today and we will try to offer you some more advice. Thank you for your patience.

Ian

utilisada,

I ahve installed norton here (took an age on the machine it is running on) and unless within the 'firewall config' I have 'java applets' on 'block', everything works as it should.

As everything works when Norton is off, I would consider calling the Norton support line and asking for their advice.

I would do that, but as I cant get it to break, there wouldnt be much point.

J.

Progress Update!!!!!!!!

I uninstalled EVERYTHING, reinstalled the basics - all worked until I re-installed Norton.

I have now 'nuked' Norton, bought a different internet security system, installed it and guess what?? - IT ALL WORKS!!!!!!!!

Just thought you might like to know - going for some well earned sleep now as I'm all 'computed out'

Utilisada (minus Norton)

Utilisada,

Having had the same original problem I applied all the suggestions from this 9 page thread and like you it didn't work.....to those who also have the same problem you may wish to know that McAfee does work.

CJB

CJB,

Glad this works for you too! - The only down side seems to be that I have several ads still appearing in the page - Any ideas how to get rid of these using McAfee?

I use 'pop-Up stopper' from panicware.com - there are a few options which will cost money but there is a 'free' version program and afterdownloading it sorts itself out regarding settings etc.

The only downside is that you may need to stop it as some displays you want are kind of 'popups', it happens to me when I log onto Internet Banking and some logon screens dont appear - to stop it, its easy, you just doubleclick on the icon which is always on your toolbar and when you want it stopping those annoying ads you doubleclick and it's doing the business again.

You will get to know when you are expecting something to display and if it doesn't, stop popup and try again.

Good luck, I'm sure there are other free popup programs you can use - I just find the panicware one easy to use and it stays under my control and doesnt go off and take over the PC.

Having reread your question I guess I didn't answer it ie Any ideas how to get rid of these using McAfee - sorry but no !

O.K.,

Thanks,I can live with the problem as long as everything else works, which it does.

I might try panicware at some stage in the future.