If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Guys,

The tech boys are working on a permanent solution for the issues raised - they are also taking a look into it now,

Ian

Ian,

Thanks for letting us know.

Gav

Ian

WGT is showing a 11300% increase, I wish. Can you please check

Hi everybody,

Ian has referred this to me.

I'm looking into things now and will get back to you asap.

James.

paul1812,

Looks like this has had a consolidation of 100 - 1 which is why the percentage rise looks so odd.

Ian

I've run a fix on a generic error in our data which has repaired some of the charts. From gavdfc's examples, RTR and SIA are now fixed, however RBS is not.

We have recently received a lot of bad data in our feed, which has been traced back beyond our feed provider to the LSE. Our feed provider and the LSE are currently working on a solution to this problem, but in the meantime we will run a complete reload of end of day data tonight. This should fix the charts.

Please accept my apologies for the number of charts that currently have bad data. Fixing this problem is of top priority to us, but unfortunately it is somewhat out of our hands at the moment.

Cheers, James.

I can't pick up the RNS for HOT from stockwatch. Message says Can't find article.

MS

As commented on the Traders thread, NGT has changed to NG.

It would be nice to have some intra day charts !!

qwento,

I will get James to do a reload on the chart.

Ian

Ian, All up and running after doing the last download you suggested,it sorted out the problem, thanks again, regards roma

roma,

I got your message - glad all is now fine,

Ian

Since you have gone over to the new style quote page you seem to miss showing news for new admissions to the market.

For instance, EME and LTR today - they did have news - an RNS describing their AIM placement.

qwento,

If the news isn't showing it is more than likely an issue at our suppliers end - I will notify them of this and we will of course take a look this end as well

Ian

No streaming charts on my terminals this morning.

Maggot,

I will take a look,

Ian

Maggot,

I have just been able to access no problem at all - can you close down terminal and try again - would seem like you are struggling to download the applet

UKX chart problem still there Ian.

kernow,

I have just looked at teh UKX xhart and it seems fine - can you tell me exactly which chart you are looking at (settings) and what you are seeing?

Ian

Intraday chart for NG. ?

I will speak to James


Ian