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PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

Fundamentalist - 20 Jun 2005 16:23 - 3409 of 11003

Thanks DP

Only refresher i have is betfair tools - i have deleted that and still the problem exists. i emailed betfair and they said it was a memory issue and to clear out my temp internet files and ensure a big enough temp cache - i have done so and still the problem exists.

Any more ideas?

DocProc - 20 Jun 2005 17:06 - 3410 of 11003

Fundy

I saw the following post on today's Trader's thread:-

Maggot - 20 Jun'05 - 13:31 - 44 of 59

Ruth. Are you having problems with your AOL connection today? I've rung them and they say they do have some problems. I'm getting cut off literally every two or three minutes.

Fundamentalist - 20 Jun 2005 17:10 - 3411 of 11003

Dp

nice thought but on tiscali and have checked the connection several times

Sequestor - 20 Jun 2005 18:01 - 3412 of 11003

I had this prob. with betfair- cleared out all history,temp int.files incl. offline content,DELETED betfair, closed the browser,shut down the broadband connection, switched off the PC ,re-booted and re-installed bet-fair- this time via a google search for its web-site, worked for me.They said the icon on desk-top was corrupted.

ps oh the other thing they told me was delete temp files the old fashioned way, go into settings and highlight all the temp. internet files and delete them from edit.

Optimist - 20 Jun 2005 18:06 - 3413 of 11003

Fundamentalist

If you suspect memory problems then see my post 3403

Fundamentalist - 20 Jun 2005 18:24 - 3414 of 11003

Sequestor

have tried that but still no luck

Optimist

will have a look now


thanks all for your help

Fundamentalist - 20 Jun 2005 19:25 - 3415 of 11003

Optimist

tried to download the microsoft memory test but it wouldnt let me write a boot up disc - any ideas?

Optimist - 20 Jun 2005 20:25 - 3416 of 11003

Fundamentalist

It appears that the MS program has a choice of writing to a floppy of saving a CD image. Which are you trying to do?

Fundamentalist - 20 Jun 2005 20:48 - 3417 of 11003

Trying to save to cd at which point is says it is unable to write

Optimist - 20 Jun 2005 21:02 - 3418 of 11003

You have to save the image to disk, which will be a file with a .ISO extension and then use a CDROM burning program such as Nero to burn the image to CD. If you have a floppy drive then it's easier to use that.

Fundamentalist - 20 Jun 2005 21:21 - 3419 of 11003

Thanks optimistic

will have to take another look at it in the morning

Maggot - 22 Jun 2005 08:45 - 3420 of 11003

Anyone. I have Norton Anti-Virus ready to load onto my PC. I asked cmc whether it would affect their Marketmaker platform. Their reply was: 'No problem. Just disable it before you log onto Marketmaker!'

No I may have misheard. But that seems a strange reply. Has anyone else got this combination? Will it cause problems with cmc, E*Trade, or GNI?

Optimist - 22 Jun 2005 08:59 - 3421 of 11003

I use NAV and have no problem with those packages. I think you would have to make some adjustments to Norton Internet security if you use it, as that incorporates a firewall.

Seymour Clearly - 22 Jun 2005 09:03 - 3422 of 11003

Maggot, I think it's more likely to be a problem with Norton Internet Security than with NAV. Anyway, I eventually found you have to disable NIS then install (or run) MarketMaker, then whilst MM is running you re-enable NIS. Mine works fine now.

Maggot - 22 Jun 2005 16:47 - 3423 of 11003

Thanks, both.

Limpsfield - 23 Jun 2005 08:51 - 3424 of 11003

.solved

Optimist - 23 Jun 2005 09:40 - 3425 of 11003

Limpy

The first thing to check are the internet explorer connection settings.

In IE click Tools-Internet Options then the Connections tab. Make sure the Never dial a connection option is selected. Next, click on the LAN Settings button and make sure that the Automatically detect settings box is checked and the Use a proxy server... is unchecked.

Maggot - 24 Jun 2005 16:44 - 3426 of 11003

When I shut down cmc it usually (not always) closes down my computer. And I am beginning to suspect that when it is running it affects other sites - today it started going slow and both GNI and E*Trade were cut off, even though I have a router which leaves the broadband running non-stop (that's what I have been told). Money am was also affected - all around the time of the auction. Has anyone else noticed this? Or is it perhaps a problem with my BT line?

Spaceman - 24 Jun 2005 17:22 - 3427 of 11003

maggott, if its shutting down your PC that is certainly not normal and does imply a problem. Its difficult to be sure what the problem is but I would want to check the RAM and make sure there isnt a problem there. This is one that could be a bit difficult to pin down ! it could be hardware or software. As you were told the router should keep the broadband link up even when the PC (or PC's) are switched off.

Slowness is also one of those things thats hard to pin down, it could be caused by any number of things!

What PC operating system are you using and what sort of router? do you get any error messages?

CC - 25 Jun 2005 09:59 - 3428 of 11003

Maggot,
I think you have 3 or 4 problems here.

1. when you shut down cmc it absolutely should not shut down your pc. This suggest big problems. Either your cmc software is corrupt or more likely your windows software is. First uninstall cmc through add/remove software in control panel then reistall it. If this doesn't work your choice is either to live with the problem or reinstall windows.

2. I notice you've been having problems with your broadband for days with it dropping the line and you have resolved by getting this router. I assume you have multiple pc's on your network. The fact that it failed at one of the busiest times of the day points to me to that this is when there was maximum load on your pc and your telephone line. Get your phone line checked. Just phone BT from the number in the phone directory and within half an hour they will tell you whether there is a fault on the line. It'a a free service. Get worried if they tell you there is a fault though. I had a fault on my isdn line which I reported in May and it got fixed yesterday.

3. I'm sure cmc can slow down your computer at critical times. At one point I was pretty sure that they did it deliberately when they saw a massive order flow and didn't know what to do. I don't mean here that they simply hold the tickets - your pc performance actually collapses. It also appears that when this happens things don't go back to normal unless you log out of cmc and then log back in again. I've seen this happen on a regular basis over the last 3 years and it's not a coincidence that it happens at busy times although your pc is obviously dealing with lots of streaming data at that point.

4. I wonder finally whether the slowness is linked to running too much applications and your pc can't cope and you are short of ram. If your CTRL-alt-del all at the same time and select task manager and the performance tab you can see your cpu and ram usage. If your cpu is running at 100% all the time you need to resolve this - if your ram is close to your limit this could be the problem.


I suspect you will find that your cpu and ram usage are running at acceptable values most of the day but when things start getting busy your pc can't cope. I suspect you are also going to say that you aren't running any applications now that you weren't running a year ago so why the problem? The answer to this is quite amazing and one that I have had catergorically denied to me by advfn but I've proved to myself they don't understand their own software.

2 years ago the adverts on bb sites were simple gif's or jpeg's which once you had downloaded them used a neglible amount of ram and cpu time. Now some of them are flash and are like small movies and coninually loop the movie. Some of thse use a disgusting amount of cpu and ram. The once for IG index on advfn L2 is the worst. If you get this one your cpu time goes ballistic.

A demonstration:
Get your task manager running on the performance tab as above with no applications or internet windows running (not even this one - print if off if you need to). On my pc with no windows open it shows 0% cpu and about 90000 ram. Then open one internet explorer window and got to www.advfn.com. YOu will see your cpu time start shooting up and down. This is all the adverts running these flash movies. As you can see they are running them on about a 5 second loop.
Imagine how much work your pc is having to do which it didn't do 2 years ago. If you get the IG index advert on advfn you can kiss goodbye to any sort of decent pc performance if your pc is near it's limit.

Solutions.
1. Buy a faster pc
2. Pay not to receive adverts from advfn
3. Right click of the offending advert and unclick the loop option if available.
4. Have a moan about Bullie about charging for removing adverts. This is becoming a problem here too.

Check out the problem the barclays advert is causing here as follows:
load stockwatch and watch the cpu time. When you are familiar with the cpu trace click refresh and you will get a different advert. Most of them don't appreciably use any cpu time. Keep going until you get to the barclays one. On running this my cpu is now at abut 15-20%. At least here the Barclays adverts only appears to loop once or twice so after that your pc goes back to normal. At Advfn they appear to loop all day as far as I can tell.

The problem is only going to get worse.
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