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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

IanT(MoneyAM) - 28 Jul 2005 12:38 - 3427 of 7315

Piptrader,

Thanks for the feedback I will get the guys to take a look,

Ian

Maggot - 28 Jul 2005 14:24 - 3428 of 7315

Just got back. Streaming charts OK now I have closed and re-opened terminals, Ian. Thanks.

Melnibone - 28 Jul 2005 19:21 - 3429 of 7315

If anyone is around from MoneyAm, I've posted a usual chart on the Index
thread, and and it's gone all screw-whiffy for some reason.

I've tried to edit it out, but the box that allows you to post the
edited message won't come up and stuff is all over the place..
So I can't alter it.

Over to you, sir.

Edit.

Cancel that. Managed to get the post edited message box up in the
end by doing some Contol-Reset's.

Madison - 28 Jul 2005 21:28 - 3430 of 7315

INDU chart displaying incorrectly again (starts at y=0). UKX OK. Is this an evening problem?

Cheers, Madison

IanT(MoneyAM) - 29 Jul 2005 06:47 - 3431 of 7315

Madison,

As soon as James is in today we will take a look into this

Ian

Madison - 29 Jul 2005 07:59 - 3432 of 7315

Fine again this morning! Around 9pm is when I most often encounter this, then often resolved in the morning! Thanks.

Madison

IanT(MoneyAM) - 29 Jul 2005 08:00 - 3433 of 7315

Madison,

We will take a look, but if you experience it again, plese can you take a screen shot and e mail it to me ian@moneyam.com

Thanks

Ian

ptholden - 29 Jul 2005 09:34 - 3434 of 7315

.

Madison - 30 Jul 2005 23:35 - 3435 of 7315

Sorry Ian - how do I take a screen shot? (Same charts problem tonight with indices and some shares only.)

Cheers, Madison

STORMCALLER - 01 Aug 2005 11:10 - 3436 of 7315

Small spike on new OOM chart, would prefer you to make the price rather than fix the spike please!

STORMCALLER - 02 Aug 2005 11:09 - 3437 of 7315

All right then...fix the spike on the OOM chart.....please!

IanT(MoneyAM) - 02 Aug 2005 11:09 - 3438 of 7315

SC,

Sorry I Will get James to take a look into this,

Ian

STORMCALLER - 02 Aug 2005 22:41 - 3439 of 7315

Ian T.

Thank you for getting OOM fixed, works a treat now!

Kayak - 03 Aug 2005 10:07 - 3440 of 7315

UBT no intraday prices

IanT(MoneyAM) - 03 Aug 2005 10:09 - 3441 of 7315

Kayak,

We will take a look,

Ian

superrod - 03 Aug 2005 11:37 - 3442 of 7315

since yesterday morning i am not getting any new posts. i will be able to read new posts ( including this one ) on my pc at home, but not on this ( ancient pc ) at work. i havent changed anything on this pc, any pointers?

IanT(MoneyAM) - 03 Aug 2005 11:38 - 3443 of 7315

superrodd - can you tell me what happens when you click on the last page number under this post to the right hand side?

Ian

qwento - 03 Aug 2005 12:34 - 3444 of 7315

The following stocks are missing historical intraday data :

BSVN
PYF
BYOT
AGCV
STR
BNK
TPH
AFO
LBE
TNG
CYBS
OCH
SGH
STEM
SEC
RHM
OXN
UEM
LAN
NGTB
ATCG
DDC
CEAF
EME
IFDC
LTR
AAU
IMY
SAN
SOI
UBT
PGO
AAZ
KPR
RRR
RUS
SCT
SXX
FEP
UOX

I really do not understand why it is so difficult for you to add new admissions to your intraday chart stock list.

Surely if you compare epic codes in your database from one day to the next then they will be detected. It's not rocket science !

IanT(MoneyAM) - 03 Aug 2005 12:49 - 3445 of 7315

qwento,

I will pass this onto James and JT - they are working on issues surrounding the charts, and I will get them to post here when they have reolved these issues,

Ian

qwento - 03 Aug 2005 12:50 - 3446 of 7315

Something has happened to your streaming data !

The open values are completely incorrect - they were OK earlier.

As an example take a look at AV. (Aviva) Open was 657.5 - you are now showing it as 647.85.
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