If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Sorry Ian - how do I take a screen shot? (Same charts problem tonight with indices and some shares only.)

Cheers, Madison

Small spike on new OOM chart, would prefer you to make the price rather than fix the spike please!

All right then...fix the spike on the OOM chart.....please!

SC,

Sorry I Will get James to take a look into this,

Ian

Ian T.

Thank you for getting OOM fixed, works a treat now!

UBT no intraday prices

Kayak,

We will take a look,

Ian

since yesterday morning i am not getting any new posts. i will be able to read new posts ( including this one ) on my pc at home, but not on this ( ancient pc ) at work. i havent changed anything on this pc, any pointers?

superrodd - can you tell me what happens when you click on the last page number under this post to the right hand side?

Ian

The following stocks are missing historical intraday data :

BSVN
PYF
BYOT
AGCV
STR
BNK
TPH
AFO
LBE
TNG
CYBS
OCH
SGH
STEM
SEC
RHM
OXN
UEM
LAN
NGTB
ATCG
DDC
CEAF
EME
IFDC
LTR
AAU
IMY
SAN
SOI
UBT
PGO
AAZ
KPR
RRR
RUS
SCT
SXX
FEP
UOX

I really do not understand why it is so difficult for you to add new admissions to your intraday chart stock list.

Surely if you compare epic codes in your database from one day to the next then they will be detected. It's not rocket science !

qwento,

I will pass this onto James and JT - they are working on issues surrounding the charts, and I will get them to post here when they have reolved these issues,

Ian

Something has happened to your streaming data !

The open values are completely incorrect - they were OK earlier.

As an example take a look at AV. (Aviva) Open was 657.5 - you are now showing it as 647.85.

On stockwatch, all the total trade volumes appear to be wrong (way too low)

Also, when in stockwatch, if i click on a chart icon the chart doesnt appear for up to the current date (ie DNX)

qwento,


I am taking a look, and speaking to our suppliers.

Ian

my cum vols not updating and some trades not appearing on trades report,

stocks
LCI
SSL

scrapman,

I have reported this to our supplie and they are investigating as we speak.

I will update you all when I have further information,

Ian

seems like volumes all went back to zero, started again about 12:30 guess

Mr Magoo,

This is being investigated by our suppliers,

Ian

Our suppliers have confirmed that they did have a breif break in service which is what has reset the volumes and open prices. Theya re still loking into this,

I will let you know when they have come back to me,

Ian

qwento,

re post 3444 where you say:

'I really do not understand why it is so difficult for you to add new admissions to your intraday chart stock list.

Surely if you compare epic codes in your database from one day to the next then they will be detected. It's not rocket science !


If it were that easy, don't you think we'd have done that already?

J.