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PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

ThePublisher - 15 Aug 2005 07:38 - 3531 of 11003

Anyone as naive as I am about wireless and routers would be well looked after by Broadbandbuyer.com.

They have a splendid help desk who seem to thrive on challenges - and getting me sorted out was one.

They'll also make sure you buy the right kit if you feel inclined to talk to them on the phone before placing your order.


TP

scussy - 15 Aug 2005 21:58 - 3532 of 11003

just installed NAV internet security 2005,
the problem i am having is that windows firwall is being turned off after restart,
any ideas how to keep windows XP firewall working with NAV 2005,

many thanks

steve

Kayak - 15 Aug 2005 22:10 - 3533 of 11003

scussy, NAV internet security includes a firewall. It makes no sense at all to keep both firewalls running so stick with the NAV one which is bound to be better.

scussy - 16 Aug 2005 00:19 - 3534 of 11003

thanks Kayak,looking into nortons help and it seems that it is nortons or windows that you choose,so as you say NAV is better to have working,i just though it strange that running my 2004 nav,i still have windows XP firewall running ok too,
maybe with nav 2005 it does not let you,

many thanks

steve

dorothyperkins - 16 Aug 2005 07:25 - 3535 of 11003

adam, kayak

im not too tech savvy but i will read up on what youve advised. Thank you.

Bolshi - 16 Aug 2005 08:23 - 3536 of 11003

My PC (Mesh) has a motherboard with the sound chip on it. It had Creative 5.1 surround sound but has now decided it prefers to play through 2 speakers only!
I was wondering if simply plugging in a sound card rather than repairing the motherboard will solve my problem ??????

Kayak - 16 Aug 2005 09:05 - 3537 of 11003

Yes bolshi, you would need to disable the internal sound chip. There will be an option in the BIOS. Plenty of cheap cards on eBay.

Mind you are you sure that there isn't an option for surround sound that has somehow got disabled? Try Control Panel/Sounds/Sound Playback device/Advanced and check Speaker Setup is 5.1 surround. Also in Volume Control, Advanced button and Other Controls. Also try reinstalling the sound drivers, you can find them on the motherboard manufacturer's website.

Bolshi - 16 Aug 2005 15:37 - 3538 of 11003

Thanks Kayak. It's option is for 5.1 in the control panel. I'll try re-installing the drivers. I never thought of that because of the combined motherboard/sound chip.

scussy - 16 Aug 2005 17:18 - 3539 of 11003

my friend had a new hard drive and after that no sound at all,
that was the drivers,loaded a 2nd time and they worked ok,

Digger - 17 Aug 2005 16:47 - 3540 of 11003

Latest Microsoft A.V.update

Bolshi - 18 Aug 2005 08:34 - 3541 of 11003

I have accessed my 'motherboard's site' (ASUS). There appears to be a whole range of sound driver updates 'n stuff.
A couple of questions for you experts.
1. Should you do the updates in date order? ie oldest first working up to the new ones or doesn't it matter?
2. Should I do a system restore point before each one just in case?
I must confess to being a tad worried over re-installation and updates to the motherboard.
Oooooer mother!

Spaceman - 18 Aug 2005 08:42 - 3542 of 11003

Bolshi, there isnt a standard and they can be hard to work out which one does what.

If you cant be sure which is shich do not update the drivers unless you have a good reason to do so.

Kayak - 18 Aug 2005 09:39 - 3543 of 11003

bolshi, you just need the latest in each category. As Spaceman says, it's probably safer to stick to just the sound drivers if that's where your problem is. If you have problems identifying it post up your motherboard model no.

Bolshi - 18 Aug 2005 10:16 - 3544 of 11003

Thanks lads. I have downloaded Asus's software wizard which has looked at my PC which has (supposedly) just brought up the relevant updates.
My motherboard is K8V (deluxe Athlon 64 mainboard) 800FSB, Dual Lan, Ieee 1394, Sata.
I must confess to feeling confused over some of the audio updates offered.

DocProc - 18 Aug 2005 10:23 - 3545 of 11003

Bolshi

You are not alone in your confusion - but at least we all have Kayak. :-)

Rule 1. The only daft questions are the ones that never get asked.
Rule 2. When a computer asks a user a question it has multiple interpretations and is never pertinent to the problem being experienced.

Kayak - 18 Aug 2005 10:26 - 3546 of 11003

OK, discount the beta drivers and the ones for 64-bit systems (yours will be 32-bit) and it looks like this is the one you want:

5.12.01.3663

OS Win98SE / WinME / Win2K / WinXP

Description SoundMAX Audio Driver version 5.12.01.3663 WHQL driver for Windows 98SE,ME,2000,XP


I looked up K8V by the way, but there are several variants with additional letters after the code. I'm assuming you got the model number printed on the motherboard in which case it will be that one.

Take a system restore point before updating.

Spaceman - 18 Aug 2005 10:43 - 3547 of 11003

As an IT person I spend lots of my time updating drivers in my PC's when there isnt really a good reason to do so, I also always upgrade my BIOS's when there is a new version and I generally tinker most days. However the downside of this is that I often have interesting problems to deal with on my machines. I dont mind this and I can sort them out but some of the problems caused by bad drivers and particularly with bad BIOS flashes can bring your machine to a standstill.

A bad BIOS flash on many PCs is very very hard to resolve, I am happy to do hot BIOS switches (prizing out a BIOS chip after the PC has booted and changing it) but I would not recommend it to anyone else!

Moral of the story, as someone who helps out not technical PC users I often find that their problems goes back to a driver updates, and often they only upgraded the driver because it was newer than the on they had. But these updates often only have very minor bug fixes. So now I recommend that you dont upgrade them unless you have a good reason to do so, for example something isnt working. Some machines have good wizards that know your PC and know where to get updates, I would not worry about them, its the ones where they say go to a website and download it without giving any indication of what you should download and why that worry me.

Just my view, feel free to ignore.

Bolshi - 18 Aug 2005 11:15 - 3548 of 11003

Kayak. Many thanks.

Spaceman. I would never ignore anyone with more knowledge than me (apart from shares where I am a right prat!).

Thinking cap time ...... ! For 50 I could buy a sound card. Though even with a new sound card I've got to tinker with the Bios which is (yet another) an area I always steer away from.

Time to take a break methinks.

Spaceman - 18 Aug 2005 11:21 - 3549 of 11003

Bolshi, that sort of tinkering is fairly OK just write down what setting you cahnged and what they were before you changed them, do you need another sound card?

Bolshi - 18 Aug 2005 11:24 - 3550 of 11003

Spaceman. M original problem was 5.1 surround syatem only working on the 2 front speakers. My sound is onboard, hence the questions about motherboard updates.
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