If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Change of name, Resolution (RSL) was Brittanic Group (BRT)

Morning

I don't seem to be getting any RNS's under News or on streaming, since 7.00am only have 7 AFX bits and the Thursday press round up showing?

Mick

Mick,

I will take a look

Ian

Mick there does seem to be a problem - I will get the techies to take a look.

Ian

Ian

Seems to be back online

thanks

Mick

Mick,

You beat me to it - it should all now be back and working.

Ian

Ian,

I can't access my stockwatch screen and trades data, is there a problem at your end or mine?
Thanks
Daws

dawsinho,

Can you press Cntrl + F5 on your machine to force a refresh and let me know what happens?

Ian

Same problem here Ian. Cntrl + F5 did nothing.

Madison

ctrl F5 does seem to fix problem

Madison,

Can you close your browser and then go back into MoneyAM to see if this cures it.

Ian

Yes, but only close AND cntrl + F5.

Cheers, Madison

Hey presto!

Cheers Ian, thanks a lot.

Daws

Quote screen and chart screen are showing a database connection failure (using any ric).

Can't connect to MySql Server 'localhost' (10061)

skids,

We are doing a restart on the chart servers to get them up and running - the charts should start to run normally as soon as we have done this.

Ian

Yep, no charts now...

Madison

Sorry Ian, overrlapping post

Madison,

we are in the process of restarting these and they should resume when this is completed.

Ian

Should the charts be fixed. i am getting 'no data' on some of mine, but in a very random fashion! Seems that when they refresh they go off and then on again - very odd! Any suggestions?

HelenW,

Can you give me some epic codes that this is happening on and I will see if I can reproduce this?

Ian