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Please report bugs and enhancements (BUGS)     

andy.lovell - 04 Nov 2002 11:26

If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

hewittalan6 - 12 Sep 2005 18:30 - 3646 of 7315

Hi Ian,
Sorted my problem. It was this end, but thanks for having a look.
Alan

James(MoneyAM) - 13 Sep 2005 12:29 - 3647 of 7315

qwento,

EUF, PON, OEP and CWP updated.

Cheers, James.

Kayak - 14 Sep 2005 15:29 - 3648 of 7315

On the Quote screen, UKXSP and MCXSP give index out of bounds error on the left hand chart and Not found on the right hand chart. Streaming seems to plot points though incorrect. I appreciate the data might not be there at the moment but could you set it up so that it will work on Friday, ta :-)

IanT(MoneyAM) - 14 Sep 2005 15:36 - 3649 of 7315

Kayak,

James will take a look,

Ian

IanT(MoneyAM) - 14 Sep 2005 15:39 - 3650 of 7315

Kayak,

PS Mike is now pissed off he gave you those epic codes :) you had to go and find a bug in it didn't you :)

Ian

Kayak - 14 Sep 2005 15:41 - 3651 of 7315

Sorry chaps :-)

P.S. Thanks Mike as always.

Photomad - 15 Sep 2005 08:43 - 3652 of 7315

Ian
Just returned on Monday after hols and have noticed that the uncrossing price is missing in a morning from nearly all ftse 100 stocks. would appreciate if this could be rectified.
P

IanT(MoneyAM) - 15 Sep 2005 08:48 - 3653 of 7315

Photo,

Can you tell me what stock you are looking at. Can you refresh the screen (press go again) to see if it now shows.

If you have the screen open overnight, you will need refresh it again in the morning.

Ian

Photomad - 15 Sep 2005 08:55 - 3654 of 7315

Ian
The uncrossing price does show up if you refresh your screen but it used to without. I do not keep screens open overnight,open up new in morning between 7.00-7.30.
P

IanT(MoneyAM) - 15 Sep 2005 08:57 - 3655 of 7315

Photo,

I will pass onto the techies.

Ian

Photomad - 15 Sep 2005 09:05 - 3656 of 7315

Thanks

qwento - 15 Sep 2005 09:35 - 3657 of 7315

IanT - I think this is related to the problem I have been discussing with Jonathan.

The feed is now zeroising the uncrossing price on all stocks at the close of the auction.

IanT(MoneyAM) - 15 Sep 2005 09:36 - 3658 of 7315

Qwento,

I have passed Photo's comments onto JT

qwento - 16 Sep 2005 18:05 - 3659 of 7315

In case you haven't detected them :

Other New Admissions this week : SMY STCM

Change of Epic : MIG (was MEV)

GRAEME.ALEXANDER - 16 Sep 2005 19:35 - 3660 of 7315

Did money am ever reach a conclusion to the question about "PORTFOLIO" either reflecting the offer price or having a choice of bid , offer or mid. There is a substantial difference when trading small caps with wide spreads. The bid price creates a totally false image as to the value of any holdings.
Graeme.

GRAEME.ALEXANDER - 16 Sep 2005 19:35 - 3661 of 7315

Did money am ever reach a conclusion to the question about "PORTFOLIO" either reflecting the offer price or having a choice of bid , offer or mid. There is a substantial difference when trading small caps with wide spreads. The bid price creates a totally false image as to the value of any holdings.
Graeme.

Dynamite - 16 Sep 2005 23:33 - 3662 of 7315

what happened to any trades between 13:30 and 14:30 today on the trades view, loads of epics show no trades, example AAL

IanT(MoneyAM) - 19 Sep 2005 07:45 - 3663 of 7315

GRAEME,

I will pass this onto the developers to see whether it can be added as a future enhamncement.

Dynamite,

Not sure what happened there - I will let the Techies know so they can investigate,

Ian

Jules - 19 Sep 2005 08:37 - 3664 of 7315

morning Ian
I am being logged off level 2 saying I am logged onto aanother computer. I have L2 terminal running on one computer and news watch/ traders thread on another.... Is this not permitted now?

IanT(MoneyAM) - 19 Sep 2005 08:42 - 3665 of 7315

Jules,

I will have to get Jonathan to take a look into this and reply to you.

Ian
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