Sharesmagazine
 Home   Log In   Register   Our Services   My Account   Contact   Help 
 Stockwatch   Level 2   Portfolio   Charts   Share Price   Awards   Market Scan   Videos   Broker Notes   Director Deals   Traders' Room 
 Funds   Trades   Terminal   Alerts   Heatmaps   News   Indices   Forward Diary   Forex Prices   Shares Magazine   Investors' Room 
 CFDs   Shares   SIPPs   ISAs   Forex   ETFs   Comparison Tables   Spread Betting 
You are NOT currently logged in
 
Register now or login to post to this thread.

PC & MAC CLINIC - On line problem solving. (CPU)     

Crocodile - 16 Dec 2002 03:59

jj50 - 02 Sep 2005 08:58 - 3648 of 11003

Thanks Spacey and optimist.

Optimist, it has 4 ethernet ports and I think (!) my desktop is connected directly, i.e. the wire goes directly from the ethernet port to my pc ... or is that not what it means!!

Think if it keeps cutting out shall take your advice Spacey. After all, it claims 3 minute set up and doesn't mention a degree in IT and I have wasted a lot of my time (and now yours) on it, so if it can't be made to do what I want, then it is not much use. I feel more confident about challenging them now because it doesn't take much for them to make you feel stupid ... well, that's another issue :-) Thanks.

Spaceman - 02 Sep 2005 09:11 - 3649 of 11003

jj, if you have a wire from your PC to the F5D7632 then you are doing what Optimist suggested (well assuming you dont also have wireless from the same PC!).

Optimist - 02 Sep 2005 09:33 - 3650 of 11003

jj

If you had a wired and a wireless connection simultaneously to the same computer, that has the potential to cause problems.

jj50 - 02 Sep 2005 11:13 - 3651 of 11003

:-)

I set the thing up according to the instructions and wired the desktop. Then when I spoke to the helpline they confirmed that I was doing the reset from the computer that was wired, not from the wireless - so hopefully, that should be OK. They asked me how many laptops I was operating, etc. and seemed happy with what I was doing, so fairly confident that isn't the problem. With only the desktop running and others switched off, I still have the problem.

I conclude it is a "dud"!!!

Greystone - 05 Sep 2005 16:19 - 3652 of 11003

A long time ago now, I suffered audio blackout on my PC after a Windows update, gave up trying to solve the problem and resolved myself to a silent internet world.

My laptop keyboard has been playing up for a while - due largely to the daily hammering it gets - and I have bought a Labtech wireless keyboard to use to help me out. Having installed it (and the software to go with it) I now find I magically have sound again.

Wonderful! Wish I knew how it solved the problem, but its great to be able to listen to Radio2 again.... :- )

Richgit69 - 10 Sep 2005 14:15 - 3653 of 11003

I am losing my Pipex ADSL connection every 1 and a half hours , try connecting again but nothing happens, until I reset the pc and it works again, checked for viruses and spyware and updated zonealarm etc everything seems OK, any other ideas ???

ADAM - 10 Sep 2005 14:38 - 3654 of 11003

I recently had an email from Plusnet stating that to increase the bandwidth for everyone they are going to introduce idle time shut off. I.E if you haven't used your connection for X amount of time they disconect you.

Sort of goes against the whole concept of "always on connection"

Might be worth emailing them to see if they have introduced this policy.

If so set your router to reconnect when the line is dropped.

Kayak - 10 Sep 2005 15:39 - 3655 of 11003

ADAM, they haven't done so yet and actually have no imminent plans to do so. If they do, all you do is set up Outlook Express to read your mail every 20 minutes!

Richgit69 - 10 Sep 2005 15:53 - 3656 of 11003

Adam, thanks

But it doesnt seem to be that, as it stopped after 45mins this time ;-((((

I am getting error code 0721, which means cant connect to remote computer, resetting my pc, it suddenly finds it again for a while, ummmm

Kayak - 10 Sep 2005 15:56 - 3657 of 11003

Richgit, if it is exactly 1.5 hours each time then it points to an idle timeout. If you have a modem/router look in the router set up and if you have a modem look in the Tools/Internet Options/Connections tab/select ADSL connection/Settings/Advanced.

If it is more random then it is likely to be your ADSL line having problems. In that case if your modem or router has lights you should see a pattern that when looked up in the manual means 'loss of sync'.

Kayak - 10 Sep 2005 15:58 - 3658 of 11003

OK read your post 3656 now. It is likely that you've been upgraded to 2Mb but it doesn't quite work. Try a speed test: http://www.adslguide.org.uk/tools/speedtest.asp.

Richgit69 - 10 Sep 2005 16:10 - 3659 of 11003

Kayak, thanks

Just rang pipex 50mins waiting on the the line to tell me, BT have not upgraded the line and no errors reported on it either, they want me to unplug everything from the computer and telephone socket and start again, thats going to be tricky, ;-(((

ADAM - 10 Sep 2005 17:19 - 3660 of 11003

Rich,

That's Pipex all over, they are the worst ADSL company in the coutry. I once was on hold for over two hours and then the cut me off with a message that the office is now closed. I left the next day at a cost of 60. On Plusnet now and the longest I have had to wait is 20mins and that is peak time.

You can also have a email support note with them that they will answer same day.

It is either a problem with your modem or with Pipex by the sounds of it. I recently changed one of the office's modems because it kept dropping the line or connected at minimal levels.

Is your a modem or modem router? (Do you need to connect?)

Mega Bucks - 10 Sep 2005 17:27 - 3661 of 11003

Am thinking of buying a mp3 player thingy,will it be possible to transfer audio cds over to this new toy ???? if so how !!! any info would help please

Tia

Mega...

Forgot to say have 10 cds to transfer,what size mp3 player would i need.

Richgit69 - 10 Sep 2005 17:31 - 3662 of 11003

Adam, Kayak, I rebooted again and started XP with last know working config, so for connected 1 hour 45 mins, so heres hoping ;-))))

My only other problems in activating XP, it's telling me my code is not right only got 19days left to sort this out, the Disk is orginal, and the code was on the back of my pc, now that code does work, any thoughts

Seymour Clearly - 10 Sep 2005 18:22 - 3663 of 11003

Rich, I'm also with Pipex and have been getting intermittently cut off in the middle of a session, usually late at night or early morning, no question of timeout as I'm usually in the middle of accessing info on the web. Haven't tried accessing during the day as I've been at work.

I'm seriously thinking of swapping ISP, cause Pipex aren't cheap, but I wonder if this is a general web problem or specific to Pipex.

Richgit69 - 10 Sep 2005 18:46 - 3664 of 11003

Seymour, I am using an old config setup and its been working for 3 hours now ;-) but agree with you Pipex are expensive now, but I've used them for over 8 years and they seem to be more stable than others I hear about, unless people know of a reliable I mean very reliable ISP I'll have to stick with them for now ;-)))

Plus they dont filter junk email from my old dialup account which I've kept for 7.99 a month, and my ADSL is 23.99 for 500k a month not happy, but who do you go with thtats the big QUESTION????

optomistic - 10 Sep 2005 18:48 - 3665 of 11003

Perhaps Telewest. 14.99 Month. Are they in your area?

Seymour Clearly - 10 Sep 2005 18:55 - 3666 of 11003

I have problems at the moment. I'm trying to reinstall W98 on an old machine but it has registry errors (from aN XP install that went wrong), scandisk won't run and I can't get any further. Eventually wnat to install a legal copy of XP home.

Not sure what to do now.

edit and I have no Himem.sys apparently. Stuffed I think!

Kayak - 10 Sep 2005 18:57 - 3667 of 11003

Or PlusNet, also 14.99 for 2Mb/s unlimited if you don't do much P2P downloading (21.99 for unlimited P2P).

BTW 7.99 for a dial-up account is pretty expensive if you don't use it. I have a load of pay-as-you-go accounts with e.g. Freeuk, OneTel that cost nothing unless I use them. They all have associated email addresses that last forever if you pick up your mail regularly.
Register now or login to post to this thread.