If you're having any problems, or want to suggest some improvements, please post below!

Level2 changes
In the last few weeks we've needed to implement some code changes to make us compliant with the LSE's rules on the access of Level2 data.

The following requirement is now in place:
You can only use 1 program on 1 computer to access Level2 on MoneyAM using a single username.

This means that you are able to view as many Level2 windows using any one particular browser, or program, that you wish, however you will not be able to use both Firefox and Internet Explorer at the same time (the same goes for using Quote Tracker or TradeSeeker at the same time as viewing it using a web browser)

If you find you're being logged off of MoneyAM's Level2 with the message 'you've logged on from another location' then check the above and make sure you're not running any other programs at the same time before reporting this as a bug.

Dynamite,

JT looking at this now - We will come back to you shortly.

Ian

ok

Dynamite,

JT just looked through the logs and can find no problem - He is monitoring this, but we have not been able to replicate this behavior at this end.

In the meantime, could you please try a restart on your machine to see if this cures the problem?

Ian

qwento,

SMY, STCM and MIG updated.

Cheers, James.

Thanks for the quick response Ian,

Suppose I will have to bookmark the stockwatch page to bypass and send people straight to the registration page.

Actually you make a very good point with Stockwatch. I actually asked ADVFN to maybe lose some of the ads on their portfolio page, as you needed to scroll down about 6 inches before you get to the information, so on the whole I see your method as the less of two evils! (only joking!) Better to get the ads out of the way.

Stand corrected.

Regards

Adam

Ian,

I have restarted everything and so far so good. I will let you know if I have anymore problems.
Thanks
Di

Blimey, a record for me today : Level 2 55 reconnects, Level 1 24 reconnects and still counting !

qwento,

I have had a level 1 screen and several level 2 screens open all day and have not see any behavior like this - JT is however looking into it.

Ian

qwento,

See what you get on Space Invaders!

J.

J - If Space Invaders reconnects as often as Level1 I doubt if I'd get past zero ;-)

qwento,

JT will be taking a look at the streaming processes this evening to see what may have caused this.

Ian

Ian, this logging out stuff is still happening

Just got back in...so it was not just me with problems today...I kept losing connection and my price feeds kept stopping plus no news alot of the day. I was beginning to think it was broadband or something.
Di

Still at least I made a good profit today even with the price problem; except I came out of Rio at breakeven thinking it wasn't moving but my prices had stopped!

qwento,

In response to your comment 3868 above, Level2 didn't disconnect at all yesterday, unless you were using the same account from two computers...

I did find the cause of the Level1 problems however and am just working on putting in a fix at the moment.

J.

tulletj
yes it did. it did it to me every 1 to 2 minutes. In fact I have just been logged out again today , five minutes ago. I am only putting level 2 on one IP address

J - Well, I don't know what you want me to say.

There was certainly a problem of some kind and it wasn't just me who was suffering.

Level1 and Level2 streaming yesterday was close to useless.

The TradeSeeker products attempt a reconnection if the streaming stalls - in total close to 100 times yesterday for me.

I fared no better with MoneyAM Level2 - it kept stopping. The only way I could get it to restart was to refresh it.

On a normal day I usually see close to zero reconnects - which is the case today.

Jules,

The level2 logout code isn't per IP address, it's per computer. So if you have Level2 up on two computers on the same IP address you should be logged out from one of them.

It's nothing to do with IP addresses, it's computers...

Tullet J, I have one computerwith 2 screens which displays level 2
I may be a little simple with computers, but I did understand the one computer aspect from last week:-)

I have been logged off again. Level 2 is on one computer only